Residence Facilities & Maintenance Coordinator

Simon Fraser University; Burnaby; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Hybrid-work program

CUPE Local 3338 benefits

Job summary

Simon Fraser University is seeking a Residence & Housing technician to respond to tenant inquiries, process maintenance reports, and perform scheduled inspections of student residence buildings and equipment. The role coordinates repairs, pest control, cleaning issues, and manages work orders in SFU's Residence & Housing system.

The position requires basic building systems knowledge, 2 years of experience, and the ability to coordinate with contracted staff.

Qualifications

• High school graduation and basic courses or training related to building systems.
• 2 years of experience; equivalent combination of education and experience acceptable.
• Proficiency with basic office software and building management systems.

Responsibilities

• Responds to inquiries in person or by email and follows up on maintenance reports.
• Coordinates resolution of repair, pest control and cleaning issues; updates work orders and inventories in the Residence & Housing system.
• Monitors contracted staff and coordinates relocation of moveable assets.
• Inspects buildings and equipment and checks output of building systems (heating, air handling, plumbing, electrical, etc.).
• Coordinates response procedures for contracted service providers including Wi‑Fi.

Skills

Communication skills

Organizational skills

Attention to detail

Independent work

Interpersonal skills

Ability to lift 25 kg

Ability to travel 50% of shift

Education

High school graduation

Tools

StarRez

SFU Connect

Word/Excel/DB apps

Job description

Simon Fraser University is seeking a Residence & Housing technician to respond to tenant inquiries, process maintenance reports, and perform scheduled inspections of student residence buildings and equipment. The role coordinates repairs, pest control, cleaning issues, and manages work orders in SFU's Residence & Housing system.

The position requires basic building systems knowledge, 2 years of experience, and the ability to coordinate with contracted staff.