Reservations and Office Assistant

The Job Resource Centre; Canmore; On-site; CAD 36,000 - 54,000; Full time

Job summary

Yamnuska Mountain Adventures is seeking a Reservations & Office Assistant to help clients choose programs, manage bookings and respond to inquiries with friendly, knowledgeable service.

Based in Canmore, the role supports office operations, balances customer service with administrative tasks, and requires English; French is a plus. Start date targeted for October 26; hours are 40 per week, full-time, in-person work with occasional weekend shifts.

Qualifications

• Customer service experience with a passion for outdoors.
• Ability to manage reservations and office tasks efficiently.

Responsibilities

• Help clients find programs, manage reservations and inquiries with friendly, knowledgeable service.
• Support office operations and day-to-day administrative tasks while maintaining organization.

Skills

Customer service

Interest in mountains

Office environment

Job description

Join a team that helps people experience the mountains.

For nearly 50 years, Yamnuska Mountain Adventures has been one of North America’s leading mountain guiding and instruction companies. We offer climbing, hiking and skiing courses, as well as expeditions throughout Western Canada and around the world. Our programs provide challenging, rewarding and memorable experiences for clients of all levels, from first-time participants to experienced mountain enthusiasts.

We are looking for a Reservations & Office Assistant to join our team. This is an excellent opportunity for someone who combines strong customer service skills with an interest in mountain activities and enjoys working in a dynamic, fast-paced office environment.

The Role

As a Reservations & Office Assistant, you will play an important role in supporting our clients and office operations. You will help clients find the right programs, manage reservations and inquiries, and provide friendly, knowledgeable service from their first point of contact with Yamnuska Mountain Adventures.

The successful candidate will be comfortable balancing customer service, administrative responsibilities and day-to-day office tasks while maintaining a high level of organization and attention to detail.

About the Position

• Job Type: Full-time, year-round
• Hours: 40 hours per week
• Location: In person
• Start Date: Flexible, with a target start date of October 26
• Schedule: Weekend shifts may be required
• Language: English required; French preferred

If you are passionate about the outdoors, enjoy working with people and are looking for an opportunity to be part of a respected mountain guiding company, we would be pleased to hear from you.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.