Reservation Specialist - Dynamic Team & Scheduling

U-Haul International, Inc.; Coquitlam; On-site; CAD 25,000 - 27,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Sick days

Gym reimbursement

Advancement opportunities

On-the-job training

Deferred profit-sharing

You Matter Program

Wellness programs

Product discounts

Job summary

U-Haul is seeking a Reservation Manager Agent in Coquitlam, BC to join a fast-paced, team-oriented environment. You will support customers and field teams, directing equipment and reservations to balance regional inventory for future demand.

The role emphasizes strong customer service, time management and multitasking skills. Training and advancement opportunities accompany a comprehensive benefits program and employee wellness initiatives.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Coquitlam, BC to join a fast-paced, team-oriented environment. You will support customers and field teams, directing equipment and reservations to balance regional inventory for future demand.

The role emphasizes strong customer service, time management and multitasking skills. Training and advancement opportunities accompany a comprehensive benefits program and employee wellness initiatives.