Rental Operations & Billing Specialist

Enercare Inc.; Tecumseh; On-site; CAD 43,000 - 53,000; Full time

Job summary

Enercare Inc. in Tecumseh, ON is seeking a Rental Administration Clerk to manage day-to-day asset retirements related to rental water heaters. You will process removal and buyout requests, adjust and reconcile rental billing, and support internal/external inquiries.

The role requires strong organizational, communication, and multitasking abilities, with a customer-focused approach. 37.5 hours/week, Monday to Friday, in a unionized environment under UNIFOR Local 975.

Qualifications

• Experience with Service Titan, Clarify, and Excel is an asset.
• Must be flexible to handle different customer scenarios and daily functions.
• Ability to work independently with minimal supervision.
• Able to prioritize workload independently with proven organizational skills.
• Proven communication skills to interface with internal and external contacts by telephone, letter, or in person.
• Must be capable of working under pressure in a fast-paced environment.
• Grade 12 completion.
• Post-secondary education is preferred.

Responsibilities

• Process water heater removal and buyout requests accurately and timely.
• Calculate and adjust rental billing for removals and buyouts and correct discrepancies.
• Reconcile discrepancies in a timely manner.
• Assist with internal and external rental-related inquiries by phone, in person, or otherwise.
• Support billing and rental inquiries from back office billing and call centre partners on demand.
• Provide reporting and data analysis to management as requested.
• Act as a central point of contact for internal and external customers.
• Undertake special projects and assignments as assigned.

Skills

Flexibility

Independent work

Organizational skills

Communication skills

Pressure handling

Education

Grade 12 completion

Post-secondary education preferred

Tools

Service Titan

Clarify

Excel

Job description

Enercare Inc. in Tecumseh, ON is seeking a Rental Administration Clerk to manage day-to-day asset retirements related to rental water heaters. You will process removal and buyout requests, adjust and reconcile rental billing, and support internal/external inquiries.

The role requires strong organizational, communication, and multitasking abilities, with a customer-focused approach. 37.5 hours/week, Monday to Friday, in a unionized environment under UNIFOR Local 975.