Remote Truck Dispatcher - National Logistics

Placements24; Kimberley; Hybrid; CAD 15,000 - 25,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Remote-friendly culture

Career development opportunities

Job summary

Placements24 is seeking a Remote Truck Dispatcher to manage nationwide truck dispatch and fleet coordination from a remote location in South Africa. The role requires strong logistics knowledge, excellent communication, and the ability to optimize routes while maintaining regulatory compliance.

You will monitor fleet movements via GPS, collaborate with drivers, clients, and operations, and ensure accurate dispatch records.

Qualifications

• Must have experience in logistics, dispatch, or fleet coordination.
• Familiarity with SA road networks and regulations.
• Ability to work remotely with minimal supervision.
• Proficient in dispatch and fleet management tools.

Responsibilities

• Dispatch and schedule trucks for national deliveries.
• Communicate with drivers, clients, and operations in real time.
• Monitor fleet movement using GPS and dispatch software.
• Ensure regulatory compliance and accurate dispatch logs.

Skills

Logistics coordination

Strong communication

Multitasking

Problem-solving

Remote work discipline

Time management

Education

High school diploma

Logistics certification (optional)

Tools

Fleet management software

GPS tracking systems

Dispatch software

Job description

About the Role

Our client, a leading national logistics provider, is seeking a highly organized and proactive Remote Truck Dispatcher to manage their fleet operations from a remote location. This critical role involves coordinating and optimizing the dispatch of trucks across South Africa, ensuring efficient route planning, timely deliveries, and effective communication between drivers, clients, and operational centers. The ideal candidate will possess exceptional multitasking abilities, strong problem-solving skills, and a comprehensive understanding of logistics and transportation management, even without being physically present at a depot. You will leverage technology to monitor fleet movements, manage schedules, and resolve any issues that arise in real-time. This is a remote-first position, offering the flexibility to work from home while playing an essential part in the Driving & Transport sector's national network. We are looking for a self-motivated individual who thrives in a dynamic, technology-driven environment, contributing to seamless operations from Kimberley, Northern Cape , or any remote location within South Africa.

Key Responsibilities

• Effectively dispatch and schedule trucks for national deliveries, optimizing routes for efficiency and cost-effectiveness.
• Maintain constant communication with drivers via phone, email, and dispatch software to monitor progress and provide support.
• Track the real-time location and status of all fleet vehicles using advanced GPS and fleet management systems.
• Coordinate with clients to confirm delivery schedules, address inquiries, and resolve any issues.
• Manage and update dispatch logs, delivery manifests, and other relevant documentation accurately.
• Proactively identify potential delays or disruptions and implement contingency plans.
• Ensure compliance with all transportation regulations and company policies.
• Collaborate with warehouse and sales teams to ensure smooth cargo flow.
• Analyze dispatch data to identify trends and recommend improvements to operational efficiency.
• Provide exceptional service to both internal teams and external clients.

Requirements

• Proven experience in logistics, dispatch, or fleet management, preferably in a supervisory or coordination role.
• Strong understanding of South African road networks and transportation challenges.
• Proficiency in using fleet management software, GPS tracking systems, and other relevant dispatch technologies.
• Excellent communication, interpersonal, and negotiation skills.
• Exceptional organizational and multitasking abilities.
• Strong problem-solving skills and the capacity to make quick, effective decisions under pressure.
• Ability to work independently and maintain high productivity in a remote setting.
• High school diploma or equivalent; further education or certification in logistics is a plus.
• Reliable internet connection and a suitable home office setup.
• Must be available to work flexible hours, potentially including shifts and weekends, to cover national operations.

Benefits

• This is a fully remote position offering unparalleled flexibility and work-life balance.
• Our client provides a competitive salary, commensurate with experience and the demands of a remote role.
• Opportunities for professional development and advancement within a national logistics leader are available.
• Employees benefit from a supportive remote work environment and access to the latest dispatch technologies.
• Join an innovative company that embraces remote work and is committed to efficiency and excellence in the Driving & Transport industry, irrespective of your physical location within South Africa.
• Contribute to a vital national service from the comfort of your home.