Remote Telecom Sales Specialist – Top Performer

Cogeco Inc.; Burlington; Remote; CAD 40,000 - 58,000; Full time

Job summary

Cogeco Connexion Inc. in Ontario is seeking a Sales Specialist to handle inbound and outbound calls, maximize sales opportunities, and resolve customer issues. This province-wide, remote role emphasizes high performance, resilience, and proactive selling to achieve targets.

The position requires strong communication, customer service excellence, and experience in a fast-paced call center environment. Flexible hours may apply for 24/7 operations.

Qualifications

• Fluent in professional phone and digital communication.
• Proven customer service experience with targets.
• Ability to upsell and cross-sell products.
• Strong problem-solving and conflict-resolution skills.
• Comfortable with a fast-paced sales environment.

Responsibilities

• Promotes and upsells products and services with each customer contact.
• Answers customer phone inquiries and resolves issues.
• Identifies opportunities to meet or exceed sales targets.
• Retains customers showing intent to cancel or downgrade.
• Handles outbound lists to generate new sales and renewals.
• Inputs data accurately in prescribed systems and processes.

Skills

Excellent communication

Sales skills

Customer service

KPI driven

Resilience

Problem solving

Education

High school diploma

Post-secondary education preferred

Tools

Windows

Google Suite

CRM tools

Job description

Cogeco Connexion Inc. in Ontario is seeking a Sales Specialist to handle inbound and outbound calls, maximize sales opportunities, and resolve customer issues. This province-wide, remote role emphasizes high performance, resilience, and proactive selling to achieve targets.

The position requires strong communication, customer service excellence, and experience in a fast-paced call center environment. Flexible hours may apply for 24/7 operations.