Remote Social Support Coordinator

Placements24; Kimberley; Hybrid; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote working

Health benefits

Retirement fund

Professional development

Supportive remote team culture

Job summary

Placements24 seeks a compassionate Remote Social Support Coordinator to assist individuals and families. This fully remote role involves caseload management, providing guidance, resources, and emotional support to help clients navigate challenges.

You will connect clients with community services, education opportunities, and healthcare providers virtually, supporting those in Kimberley and beyond with empathy and ethical care.

Qualifications

• Bachelor's degree in a related field is required.
• 2+ years of experience in social services, case management, or related support role.
• Ability to work autonomously in a remote environment.
• Strong digital literacy and familiarity with case management software.
• Excellent listening, empathy and problem-solving abilities.
• Commitment to client confidentiality and ethics.

Responsibilities

• Assess client needs and develop personalized support plans remotely.
• Provide virtual guidance and advocacy for clients seeking resources.
• Coordinate access to housing, employment, and healthcare services.
• Maintain secure and confidential client records using digital systems.
• Facilitate communication between clients and service providers via virtual channels.
• Monitor client progress and adjust support plans as needed.

Skills

Empathy

Remote work

Digital literacy

Active listening

Problem solving

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Job description

About the Role

Our client is seeking a compassionate and organized Remote Social Support Coordinator to provide essential assistance to individuals and families. In this fully remote position, you will manage a caseload, offering guidance, resources, and emotional support to help clients navigate life's challenges. You will connect individuals with relevant community services, educational opportunities, and healthcare providers through virtual means. This role is ideal for individuals who are empathetic, skilled in virtual communication, and passionate about social welfare, working remotely to support clients potentially in the Kimberley area and beyond. You will empower individuals to achieve stability and improve their quality of life.

Key Responsibilities

• Assess client needs and develop personalized support plans remotely.
• Provide virtual guidance and advocacy for clients seeking resources.
• Coordinate access to services such as housing assistance, employment support, and healthcare.
• Maintain secure and confidential client records using digital systems.
• Facilitate communication between clients and service providers via virtual channels.
• Monitor client progress and adjust support plans as needed.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• At least 2 years of experience in social services, case management, or a related support role.
• Proven ability to work effectively and autonomously in a remote environment.
• Strong digital literacy, including proficiency with communication platforms and case management software.
• Excellent listening skills, empathy, and problem-solving abilities.
• Commitment to maintaining client confidentiality and ethical standards.

Benefits

• Competitive salary and flexible remote working conditions.
• Opportunities for virtual professional development.
• Comprehensive health and wellness benefits.
• Contribution to a retirement fund.
• A supportive and mission-driven remote team culture.