Remote Personal Lines Digital Advisor

Westland Insurance Group; Canada; Remote; CAD 46,000 - 57,000; Full time

Benefits offered by this job

Flexible Values Days

Paid Volunteer Days

Remote work flexibility

Job summary

Westland Insurance Group is seeking a Personal Lines Digital Service Advisor, fully remote for candidates in Ontario. The role requires a RIBO license and at least two years of personal lines brokerage experience, with strong insurance product knowledge and a focus on client service.

The company highlights growth, flexibility and a comprehensive rewards program, including Volunteer Days. Expect a compensation range of $45,600–$57,000 CAD per year for a 37.5-hour workweek, with salary dependent

Qualifications

• RIBO license mandatory.
• Minimum 2-year brokerage-based personal insurance experience.
• Post-secondary diploma or degree would be considered an asset.
• Strong knowledge of personal lines insurance products and coverages.
• Commitment to professional development including CAIB or CIP designation.
• Ability to work on a rotating schedule – no weekends.

Responsibilities

• Communicate with prospects and clients to determine and provide the best possible coverage, protection and customer service.
• Build and maintain strong client relationships through proactive contact via email and phone.
• Develop new business opportunities by binding new policies, securing expiry dates and cross and up-selling personal insurance products.
• Support clients in the claims process.
• Manage and review policy renewals in a timely basis to maintain high levels of client retention.
• Collaborate with coworkers and managers to develop positive and effective office procedures.
• Perform all other tasks as prescribed by management to ensure the best customer service for prospects and clients.

Skills

RIBO license

Personal lines insurance

Client service

Education

Post-secondary diploma or degree

Job description

Westland Insurance Group is seeking a Personal Lines Digital Service Advisor, fully remote for candidates in Ontario. The role requires a RIBO license and at least two years of personal lines brokerage experience, with strong insurance product knowledge and a focus on client service.

The company highlights growth, flexibility and a comprehensive rewards program, including Volunteer Days. Expect a compensation range of $45,600–$57,000 CAD per year for a 37.5-hour workweek, with salary dependent