Remote Operations Leader: Scale, Optimize & Lead Teams

Vaco by Highspring

Toronto

On-site

CAD 130,000 - 180,000

Full time

7 days ago
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Job summary

Vaco by Highspring is seeking an Operations Leader to oversee day-to-day operations and drive efficiency across all departments. The role includes developing strategic operational plans and leading multiple teams to deliver exceptional performance.

The ideal candidate has proven leadership in a technology or communications environment, strong financial acumen, and a hands-on approach. This role offers a remote-first arrangement with annual bonus potential and RRSP matching.

Qualifications

  • Bachelor’s degree required or equivalent experience in business/engineering fields.
  • MBA preferred for senior leadership roles.
  • Experience leading cross-functional teams in a technology or communications setting.

Responsibilities

  • Oversee day-to-day operations across all departments to ensure efficiency.
  • Develop and implement strategies aligning operations with company goals.
  • Lead and mentor Sales, Pre-Sales, Marketing, Technical Service, Customer Service, Implementation, Retail, and Senior Living teams.
  • Manage budgeting, financial planning, and cost control.
  • Drive process improvements, stakeholder relationships, and vendor negotiations.

Skills

Operational leadership
Analytical thinking
Communication
Negotiation
Leadership style
Budget management
SaaS experience
Detail vs big picture
Financial acumen

Education

Bachelor’s in Business Administration/Engineering or related field
MBA preferred

Job description

Vaco by Highspring is seeking an Operations Leader to oversee day-to-day operations and drive efficiency across all departments. The role includes developing strategic operational plans and leading multiple teams to deliver exceptional performance.

The ideal candidate has proven leadership in a technology or communications environment, strong financial acumen, and a hands-on approach. This role offers a remote-first arrangement with annual bonus potential and RRSP matching.

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