President - Chief Operating Officer

Leadervest; Canada; On-site; CAD 150,000 - 250,000; Full time

Job summary

A leading recruitment agency is seeking a Chief Operating Officer to lead operations and marketing alignment as the business scales. This role demands a seasoned operator with over 10 years of experience in driving financial performance and operational consistency across multiple locations. The successful candidate will partner with marketing and finance teams to implement strategies that achieve measurable growth. Based in the Greater Toronto Area, this position offers an exciting opportunity to shape the future of the organization.

Qualifications

• 10+ years of experience in senior operations leadership.
• Strong background in multi-site or distributed environments.
• Ability to manage KPIs and P&L effectively.

Responsibilities

• Own day-to-day operations and establish operating standards.
• Drive profitability and partner with finance on budgeting.
• Optimize systems and processes to support growth.

Skills

Operations leadership

Financial analysis

Marketing alignment

Team leadership

Data-driven decision-making

Job description

Top 1% Recruiter Helps Companies Recruit Top Talent Faster-Leadervest Managing Partner-Executive Search & Recruitment-Investing in Leaders

Our client is a growing consumer services and consumer products organization based in the Greater Toronto Area and is seeking a hands‑on Chief Operating Officer (COO) to lead operations, performance execution, and marketing alignment as the business continues to scale.

This role is suited to a remote senior operator who can drive operational consistency, improve profitability, and ensure that marketing initiatives translate into measurable results across the business.

Key Responsibilities

Operations Leadership

• Own day‑to‑day operations across the organization
• Establish and enforce operating standards, SOPs, and service excellence
• Implement clear KPIs, reporting cadence, and performance accountability
• Drive efficiency across staffing, scheduling, inventory, and vendor management

Marketing & Growth Execution

• Partner closely with marketing leadership and external agencies to ensure campaigns are operationally executable
• Translate marketing initiatives into clear, actionable playbooks for frontline teams
• Ensure alignment between marketing spend, lead generation, customer acquisition, and operational execution
• Track and optimise marketing ROI through operational and sales metrics

Financial & Performance Management

• Drive profitability through cost control, productivity improvements, and margin expansion
• Partner with finance on budgeting, forecasting, and performance reporting
• Use data and analytics to identify trends, gaps, and opportunities
• Build, lead, and develop high‑performing operations teams
• Establish clear leadership structure, communication rhythm, and accountability
• Foster a culture of execution, discipline, and continuous improvement

Systems, Process & Scalability

• Optimize systems, tools, and processes to support growth
• Build scalable operating frameworks to support expansion initiatives
• Ensure operational readiness for new products, services, and marketing programs

Qualifications

• 10+ years of senior operations leadership experience
• Strong background in multi‑site or distributed operating environments, retail, health, CPG
• Experience working closely with marketing teams and executing growth initiatives
• Strong financial and analytical skills; comfortable managing KPIs and P&Ls
• Based in or willing to commute within the Greater Toronto Area

Ideal Candidate Profile

• Execution‑focused, commercially minded operator
• Structured, data‑driven, and decisive
• Strong people leader with the ability to influence at all levels
• Comfortable operating in a fast‑paced, growth‑oriented environment

Additional Context

The business operates across multiple locations and requires a leader experienced in driving consistency and performance across a distributed footprint.

If you are qualified, please apply within, and we look forward to speaking with you.

Seniority Level

• Executive

Employment Type

• Full‑

Job Function

• Distribution, Marketing, and Administrative

Industries

• Consumer Services, Retail Health and Personal Care Products, and Retail

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