Remote NOC Analyst II - Weekend Shift (Fri-Mon)

I.T. Right, Inc - A VC3 Company; Montreal (administrative region); Remote; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Well-being benefits

Leadership Academy

Mentorship programs

Learning reimbursements

Internal career mobility

Job summary

VC3, Inc. is hiring a NOC Analyst II to join our Network Operations Center. The role focuses on monitoring and maintaining networks and systems, with opportunities to mentor junior analysts.

Work a 4x10 schedule Friday to Monday, 10am–9pm, with fully remote Canada eligibility and CJIS background checks. Ideal candidates have 3+ years in network/system monitoring, strong problem-solving, and the ability to work independently or in a team.

Qualifications

• Associate's degree in CS or related field or equivalent experience.
• 3+ years in network and system monitoring or related field.
• Experience with ConnectWise Ticketing, OpenDNS, Kaseya VSA and PRTG is a plus.
• Knowledge of load balancing, VPNs, and firewalls; Windows and Linux servers.

Responsibilities

• Monitor network and system performance using monitoring tools.
• Identify and troubleshoot complex network and system issues and escalate when needed.
• Document network and system configurations and changes accurately.
• Collaborate with cross-functional teams to resolve issues and implement solutions.
• Respond to alerts and maintain SLA commitments.
• Mentor Analyst I and participate in on-call rotations as needed.

Skills

Analytical skills

Communication skills

Teamwork

Detail-oriented

Adaptability

Education

Associate's degree or equivalent

Tools

ConnectWise Ticketing

OpenDNS

Kaseya VSA

PRTG

Job description

VC3, Inc. is hiring a NOC Analyst II to join our Network Operations Center. The role focuses on monitoring and maintaining networks and systems, with opportunities to mentor junior analysts.

Work a 4x10 schedule Friday to Monday, 10am–9pm, with fully remote Canada eligibility and CJIS background checks. Ideal candidates have 3+ years in network/system monitoring, strong problem-solving, and the ability to work independently or in a team.