NOC Shift Lead — Senior IT Operations (Toronto)

Robertson & Company Ltd.; Toronto; On-site; CAD 51,143 - 72,840; Full time

Job summary

A leading financial institution is seeking a Senior IT Operations Analyst to lead the NOC shift. The role requires management of daily deliverables and strong technical leadership across rotating 12-hour shifts. Candidates should have extensive experience in network operations and telecommunications, effective communication skills, and a relevant technology degree. The position offers a starting pay rate of $45 per hour and is based in Toronto, Ontario.

Qualifications

• Must be self‑motivated and organized in a dynamic environment.
• Excellent verbal and written communication skills are essential.
• Strong understanding of telecommunications concepts and Telco connectivity.

Responsibilities

• Manage day to day deliverables during the shift.
• Provide strong technical leadership and ensure NOC processes are followed.
• Engage in P2's or incident calls and provide support.

Skills

Strong team player

Strong communication skills

Network environments (TCP/IP, Cisco)

Diagnostic techniques

Problem determination skills

Education

Technology Degree/Diploma

Tools

Microsoft Office Suite

SevOne

NetBrain

Infoblox

ExtraHop

ThousandEyes

Job description

A leading financial institution is seeking a Senior IT Operations Analyst to lead the NOC shift. The role requires management of daily deliverables and strong technical leadership across rotating 12-hour shifts. Candidates should have extensive experience in network operations and telecommunications, effective communication skills, and a relevant technology degree. The position offers a starting pay rate of $45 per hour and is based in Toronto, Ontario.