Remote IT Support Specialist - Microsoft & Cloud Expert

Gestisoft; Montreal (administrative region); On-site; CAD 52,000 - 78,000; Full time

Job summary

Gestisoft, a leading Microsoft solutions partner, is seeking an IT Support Specialist to deliver advanced technical support for users and keep business-critical systems stable and performing.

This remote Canada role requires 3+ years in IT support, strong Microsoft 365 and Active Directory, service-desk experience, and English proficiency to collaborate with English-speaking stakeholders across Quebec and beyond.

Qualifications

• 3+ years of IT support experience.
• Strong Microsoft 365 and Active Directory knowledge.
• Experience in a service desk environment.
• ITIL certification considered an asset.
• Proficiency in English is required for collaboration with English-speaking stakeholders outside Quebec.

Responsibilities

• Resolve advanced technical issues
• Manage user accounts and access requests
• Support Microsoft technologies and cloud services
• Maintain documentation and knowledge resources

Skills

IT support

Microsoft 365

Active Directory

Service desk

Job description

Gestisoft, a leading Microsoft solutions partner, is seeking an IT Support Specialist to deliver advanced technical support for users and keep business-critical systems stable and performing.

This remote Canada role requires 3+ years in IT support, strong Microsoft 365 and Active Directory, service-desk experience, and English proficiency to collaborate with English-speaking stakeholders across Quebec and beyond.