Remote E-commerce Director / Senior E-commerce Manager (Remote) | Canada

HireHawk Inc.; West Vancouver; Remote; CAD 37,000 - 48,000; Full time

Benefits offered by this job

Access to perk marketplace

Early payout option

Job summary

HireHawk Inc. is seeking an entrepreneurial E-commerce Director to build and lead our digital commerce function. You’ll own the Shopify storefront end-to-end, driving revenue, CRO, and customer experience from day one.

This hands-on role partners with the Founder to establish a scalable foundation before expanding paid media and CRM. You’ll audit the site, implement a practical roadmap, and elevate merchandising, measurement, and on-site promotions to deliver repeatable growth.

Qualifications

• 5+ years owning e-commerce performance with revenue and conversion responsibility.
• Hands-on Shopify expertise including catalog, promotions, apps, and troubleshooting.
• Proven experience improving conversion via CRO and funnel optimization.
• Strong analytics and KPI reporting; validates tracking and measurement quality.
• Able to diagnose an under-optimized store and implement practical plans without a large team.
• Experience collaborating with design, dev, content, media/CRM teams.

Responsibilities

• Own the Shopify storefront and accountable for online revenue, conversion, and customer experience.
• Audit the site and build a prioritized roadmap of fixes and quick wins.
• Implement CRO across PDPs, collections, navigation, cart, and checkout with testing.
• Build analytics and reporting foundations for data-driven decisions.
• Elevate site merchandising, storytelling, and brand presentation online.
• Manage on-site promotions and seamless customer experiences during launches.
• Collaborate with designers, developers, photographers, and copywriters.
• Optimize catalog, variants, collections, searchability, and integrations.
• Partner with external media/CRM buyers as the channel scales.

Skills

Shopify

CRO

Analytics

Cross-functional collaboration

E-commerce strategy

Tools

Shopify

CRM/Email

Job description

• Location:Remote / Virtual
• Job Type:Full-Time
• Salary Range:$2,300 – $3,000/month

AtHireHawk,weconnecttopglobaltalentwithhigh-performingU.S.companies.Ourfocusisonfindingexceptionalprofessionalswhobringbothexpertiseanddrivetoeveryrole.We’repassionateabouthelpingcandidatesgrowtheircareerswhilesupportingourclientswithreliable,remote-readytalentthatmakesanimpactfromdayone.

We’re hiring an entrepreneurial E-commerce Director / Senior E-commerce Manager to build our digital commerce function from the ground up. You’ll the Shopify site end-to-end: merchandising, site experience, conversion rate optimization, and the operational infrastructure that makes growth repeatable. This role is hands‑on and highly visible, you’ll work closely with the Founder, bringing both strategic direction and practical execution to a business that hasn’t had dedicated digital leadership before. Your first focus will be getting the website and measurement foundation right; paid media and CRM will scale after the fundamentals are in place.

Responsibilities:

• Own the client’s shopify storefront and be accountable for improving online revenue, conversion rate, and customer experience
• Audit the current site and build a clear, prioritized roadmap of foundational fixes and high-impact quick wins
• Implement and continuously improve CRO across PDPs, collection pages, navigation, cart, and checkout (testing, analysis, iteration)
• Build a reliable analytics and reporting foundation so the team can make decisions from clean, consistent data
• Elevate site merchandising: collections, product discovery, on-site storytelling, and how the brand shows up online
• Own promotional execution on-site (launches, offers, merchandising moments) and ensure the experience is seamless for customers
• Partner with designers, developers, photographers/content, and copywriters to improve performance and presentation across the site
• Optimize catalog and inventory presentation on Shopify (product setup, variants, collections, searchability, and integrations)
• Collaborate with (and help assess/select) external partners like media buyers and CRM/email support as the channel matures, guided by ROI

Must-Have:

• 5+ years owning e-commerce performance with clear responsibility for outcomes (revenue, conversion rate, customer journey)
• Hands-on Shopify expertise (admin, catalog management, merchandising, apps/integrations, promotions, troubleshooting)
• Proven experience improving conversion through CRO and funnel optimization (not just “best practices” — real execution)
• Strong comfort with e-commerce analytics and KPI reporting, including validating tracking and measurement quality
• Ability to walk into an under-optimized store, diagnose what’s wrong, and execute a practical plan without needing a large team
• Experience collaborating cross-functionally with creative and technical partners (design, dev, content, copy, media/CRM)
• Confident stakeholder communication: able to educate, influence, and guide a non-digital founder through priorities and trade-offs

Nice to Have:

• Fashion/apparel, DTC, or consumer retail e-commerce experience
• Experience in lean entrepreneurial businesses (roughly $5M–$50M revenue range or similar environments)
• Familiarity with AI tools that speed up creative workflows, image enhancement, or digital merchandising

• Access to a$200K+ perk marketplacewith discounts on 150+ global services.
• Option towithdraw up to 50% of approved earningsbefore payday.