Remote Customer Service Rep – Bilingual French

Activewear, LLC; Toronto; Remote; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Incredible team spirit

Opportunities for professional growth

Exclusive apparel discounts

Top-notch employee benefits

Fun employee appreciation events

State-of-the-art equipment

Job summary

S&S Activewear in Toronto, ON, is hiring a Customer Service Representative for a remote role. You will handle calls and inquiries, guide customers through orders, and resolve issues with a focus on satisfaction. Fluency in French and English is required, along with strong Microsoft Office skills.

You'll join a collaborative team, receive full training, and have opportunities for growth while supporting our vibrant apparel brand across Canada. Apply now to start a rewarding career.

Qualifications

• Fluent in both French and English.
• Experience in customer service.
• Proficient in Microsoft Office and data entry.
• Strong written and verbal communication.

Responsibilities

• Handle customer calls and inquiries via phone and email.
• Assist customers with orders and product information.
• Resolve issues and ensure customer satisfaction.
• Meet department KPIs and deadlines.

Skills

Bilingual French/English

Customer service experience

Communication skills

Multitasking

Problem solving

Tools

Microsoft Office

Job description

S&S Activewear in Toronto, ON, is hiring a Customer Service Representative for a remote role. You will handle calls and inquiries, guide customers through orders, and resolve issues with a focus on satisfaction. Fluency in French and English is required, along with strong Microsoft Office skills.

You'll join a collaborative team, receive full training, and have opportunities for growth while supporting our vibrant apparel brand across Canada. Apply now to start a rewarding career.