Bilingual Customer Support Specialist (French/English)

Acushnet Company; Newmarket; On-site; CAD 46,000 - 50,000; Full time

Job summary

A leading sporting goods manufacturer in Richmond Hill, Ontario is seeking a Customer Service Associate to handle inquiries from customers and consumers regarding products and availability. Responsibilities include assisting in order processing, analyzing inquiries, and training new team members. The ideal candidate is fluent in French and English, has a degree or diploma in a related field, and possesses strong communication skills.

Qualifications

• Minimum one year of customer service experience.
• Experience in the golf industry preferred.
• Ability to sit for long periods and use a telephone.

Responsibilities

• Assist customers with product and sales inquiries.
• Administer sales programs and process orders.
• Analyze inquiries and resolve issues promptly.

Skills

Fluent bilingualism in French and English

Excellent interpersonal and communication skills

Proficiency with a PC

Education

University degree or college diploma in a related field

Tools

Microsoft Office

SAP

Job description

A leading sporting goods manufacturer in Richmond Hill, Ontario is seeking a Customer Service Associate to handle inquiries from customers and consumers regarding products and availability. Responsibilities include assisting in order processing, analyzing inquiries, and training new team members. The ideal candidate is fluent in French and English, has a degree or diploma in a related field, and possesses strong communication skills.