Remote Customer Service Agent

AO Globe Life - Nzube Justin Ejifugha; Ottawa; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Remote Customer Service Agent to enhance customer experiences. This role offers a chance to grow within a supportive environment, where you'll engage with customers, addressing their needs and guiding them to appropriate solutions. With a focus on professional development and a commitment to employee growth, this position is perfect for those who enjoy problem-solving and building relationships. Join a company that values its employees and offers a competitive compensation package, comprehensive training, and opportunities for advancement.

Benefits

Remote work arrangement

Comprehensive training

Health, dental, and vision benefits

Opportunities for professional growth

Qualifications

• Strong communication skills and ability to build relationships.
• Organized, motivated to learn, and manage time effectively.

Responsibilities

• Assist customers in finding solutions and answering inquiries.
• Maintain accurate records of customer interactions.

Skills

Communication Skills

Customer Service

Time Management

Problem-Solving

Computer Proficiency

Education

High School Diploma

Job description

AO Globe Life is looking for a Remote Customer Service Agent to join our team. In this role, you'll play a key part in making sure our customers have a great experience with our company. If you enjoy talking to people and solving problems, this could be a good fit for you.

This job is a chance to build your career with a company that values its employees and helps them grow.

What You'll Do:

• Talk to customers to understand what they need and help them find the right solutions clearly and professionally.
• Answer customer questions and guide them to make good decisions.
• Explain what [mention your company's products or services] can do for our customers in a way that's easy to understand.
• Keep accurate records of customer interactions in our computer system.
• Work with your team to find ways to make our customer service even better.
• Follow company rules and professional standards in all your interactions with customers.

What We're Looking For:

• You communicate well and can build good relationships with people.
• You're organized, manage your time well, and are motivated to learn and grow. Previous experience in customer service or a related field is helpful but not required.
• You're comfortable using computers and different communication tools.
• You are willing to obtain the HLLQP License; comprehensive support will be provided
• You're eligible to work in Canada.

Why Work With Us:

We offer:

• Remote work arrangement (Work From Home).
• Comprehensive training and professional development programs.
• Competitive weekly compensation package commensurate with experience.
• Comprehensive health, dental, and vision benefits package.
• Opportunities for professional growth and career advancement within the organization

How to Apply:

If this sounds like a good opportunity for you, kindly send us your resume and a brief cover letter telling us why you're interested in this role.

Thank you for your interest. We will only contact candidates who are selected for an interview.