Remote CGM Inside Sales Specialist

Dexcom Inc.; British Columbia; Hybrid; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits program

Growth opportunities

Travel 5-15%

Job summary

Dexcom Inc. is seeking an Inside Sales Representative to support patients and healthcare professionals from a home-based office in British Columbia.

The role emphasizes customer service, product inquiries, and the sale of Dexcom CGM solutions in a remote setup with occasional travel. The successful candidate will handle inbound/outbound calls, educate on CGM benefits, and document interactions in the CRM while coordinating with teams to ensure patient satisfaction.

Qualifications

• A minimum of 4–6 years of related experience.
• High School diploma or equivalent required.
• Strong communication and active listening skills are essential.

Responsibilities

• Handle inbound and outbound calls to patients and healthcare professionals.
• Educate customers on Dexcom CGM benefits and usage.
• Document interactions and outcomes in the CRM system.
• Collaborate with cross‑functional teams to ensure patient satisfaction.
• Proactively manage daily engagement with new and existing patients.

Skills

Customer service

Sales

Phone skills

Bilingual EN/FR

Education

High School diploma or equivalent

Job description

Dexcom Inc. is seeking an Inside Sales Representative to support patients and healthcare professionals from a home-based office in British Columbia.

The role emphasizes customer service, product inquiries, and the sale of Dexcom CGM solutions in a remote setup with occasional travel. The successful candidate will handle inbound/outbound calls, educate on CGM benefits, and document interactions in the CRM while coordinating with teams to ensure patient satisfaction.