Remote Care Navigator for Seniors (Canada)

Sailor Health, Inc.; Canada; Remote; CAD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Remote-first team

Growth opportunities

Meaningful impact

Zusammenfassung

Sailor Health is seeking a full-time Care Navigator for a remote, Canada-based position. You will be the first voice patients hear, guiding older adults and their families through intake with warmth, clarity, and professionalism, from onboarding to finding the right therapist.

You’ll blend patient support with care coordination and emotional guidance, helping navigate the care journey and ensuring patients feel seen, understood, and supported at every step.

Qualifikationen

• Empathetic, clear communicator in patient interactions.
• Highly organized and detail-oriented.
• Tech-fluent with Google Workspace, EHRs (e.g., Healthie) or CRMs (HubSpot).
• Experience in healthcare or administrative support is welcome but not required.

Aufgaben

• Guide patients and caregivers through the intake process with warmth and clarity.
• Assist in matching patients with the right therapist or care resources.
• Support patients through the care journey and navigate the onboarding process.
• Be the first emotional point of contact and set a reassuring tone.

Kenntnisse

Empathetic communicator

Organized

Tech-fluent

Mission-driven

Healthcare/administrative experience (

Jobbeschreibung

Sailor Health is seeking a full-time Care Navigator for a remote, Canada-based position. You will be the first voice patients hear, guiding older adults and their families through intake with warmth, clarity, and professionalism, from onboarding to finding the right therapist.

You’ll blend patient support with care coordination and emotional guidance, helping navigate the care journey and ensuring patients feel seen, understood, and supported at every step.