Remote Advocacy Care Navigator for Seniors

Sailor Health; Canada; Remoto; CAD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Sailor Health in Canada is seeking a remote Advocacy Care Navigator to support existing patients as they access advocacy services beyond therapy. You will guide onboarding, coordinate with the advocacy team, and maintain clear, compassionate communication to help patients navigate care options.

This role blends patient support and care coordination, requiring organization, empathy, and comfort with health tech tools.

Competenze

• Empathetic and clear communicator with patients.
• Highly organized and detail-oriented in workflow.
• Tech‑comfortable with common tools and systems.
• Mission‑aligned with improving care for older adults.
• Experience is welcome, not required, in healthcare or admin.

Mansioni

• Conduct intro calls with existing patients interested in advocacy services.
• Guide patients through the advocacy onboarding process with warmth and clarity.
• Coordinate with the advocacy team for smooth transitions and follow‑through.
• Manage patient communications across stages, including follow‑ups.
• Maintain accurate records in Google Workspace, Healthie, and HubSpot.

Conoscenze

Empathetic communicator

Organized and detail-oriented

Tech-savvy

Mission-aligned

Experience welcome, not required

Strumenti

Google Workspace

EHR systems (Healthie)

CRM systems (HubSpot)

Descrizione del lavoro

Sailor Health in Canada is seeking a remote Advocacy Care Navigator to support existing patients as they access advocacy services beyond therapy. You will guide onboarding, coordinate with the advocacy team, and maintain clear, compassionate communication to help patients navigate care options.

This role blends patient support and care coordination, requiring organization, empathy, and comfort with health tech tools.