Remote Advocacy Care Navigator (Canada)

Sailor Health; Canada; Remoto; CAD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote‑first team

Growth opportunities

Descrizione del lavoro

Sailor Health in Canada is hiring a full-time remote Advocacy Care Navigator to guide existing patients into our advocacy services, coordinating resources and support beyond therapy. You’ll be the steady, warm voice that helps patients access care and navigate the intake process with clarity.

This role blends patient support, care coordination, and empathy, ideal for someone who values continuity of care and making a meaningful impact on older adults’ mental health. Remote-first team.

Competenze

• Empathetic and clear communicator.
• Highly organized and detail-oriented.
• Tech-friendly and quick to learn new tools.
• Experience in healthcare, customer service, or admin support is a plus.

Mansioni

• Conduct intro calls with existing patients for advocacy services.
• Guide patients through onboarding with warmth and clarity.
• Coordinate with the advocacy team for smooth transitions.
• Manage patient communications across stages including follow-ups.
• Maintain accurate records in Google Workspace, EHRs, and CRMs.

Conoscenze

Empathetic communication

Organizational skills

Tech savvy

Patient advocacy

Strumenti

Google Workspace

EHR systems (Healthie)

HubSpot CRM

Descrizione del lavoro

Sailor Health in Canada is hiring a full-time remote Advocacy Care Navigator to guide existing patients into our advocacy services, coordinating resources and support beyond therapy. You’ll be the steady, warm voice that helps patients access care and navigate the intake process with clarity.

This role blends patient support, care coordination, and empathy, ideal for someone who values continuity of care and making a meaningful impact on older adults’ mental health. Remote-first team.