Remote Advocacy Care Navigator for Seniors

Sailor Health; Canada; Remoto; CAD 50.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote-first team

Descrizione del lavoro

Sailor Health is seeking a remote Advocacy Care Navigator based in Canada to support existing patients in navigating advocacy services beyond therapy. You’ll conduct intake calls, guide onboarding, and coordinate with the advocacy team, while keeping records up to date in Google Workspace and Healthie.

This is a remote-first, empathetic, detail-oriented role within a mission-driven, patient-centered organization.

Competenze

• The role focuses on care navigation, onboarding, and advocacy support.
• Experience in healthcare, customer service, or admin is a plus but not required.
• Strong communication, organization, and tech comfort needed.

Mansioni

• Conduct intro calls with existing patients about Sailor Health's advocacy services and onboarding.
• Guide patients through the advocacy onboarding process with warmth and clarity.
• Coordinate with the advocacy team to ensure smooth transitions and follow-through.
• Manage patient communications across stages, including follow-ups and reassignments.
• Use tools like Google Workspace, Healthie, and HubSpot to keep records accurate and up to date.

Conoscenze

Empathetic communicator

Highly organized

Tech-savvy

Mission-driven

Experience welcome, not required

Strumenti

Google Workspace

Healthie (EHR)

HubSpot CRM

Descrizione del lavoro

Sailor Health is seeking a remote Advocacy Care Navigator based in Canada to support existing patients in navigating advocacy services beyond therapy. You’ll conduct intake calls, guide onboarding, and coordinate with the advocacy team, while keeping records up to date in Google Workspace and Healthie.

This is a remote-first, empathetic, detail-oriented role within a mission-driven, patient-centered organization.