Remote Care Navigator for Senior Mental Health

Sailor Health; Canada; Remote; CAD 42,000 - 60,000; Full time

Job summary

Sailor Health is hiring a Care Navigator to work remotely with Canada-based patients and families. You will guide older adults through the intake process with warmth, clarity, and professionalism, helping them connect with the right therapist and care team.

As the first emotional point of contact, you will support patients and caregivers, coordinate across care journeys, and help ensure a smooth entry into Sailor Health’s services.

Qualifications

• Empathetic and clear communication with warmth and professionalism.
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• Highly organized and detail-oriented to manage multiple patients at different stages.
• Tech-friendly; quick to learn tools like Google Workspace, Healthie, or HubSpot.

Responsibilities

• Guide patients and families through the intake process with warmth and clarity.
• Coordinate care by matching patients with appropriate therapists and services.
• Be the first emotional point of contact and provide reassurance and support.

Skills

Empathetic communicator

Organized

Tech-savvy

Mission-driven

Experience welcome (not required)

Tools

Google Workspace

Healthie EHR

HubSpot CRM

Job description

Sailor Health is hiring a Care Navigator to work remotely with Canada-based patients and families. You will guide older adults through the intake process with warmth, clarity, and professionalism, helping them connect with the right therapist and care team.

As the first emotional point of contact, you will support patients and caregivers, coordinate across care journeys, and help ensure a smooth entry into Sailor Health’s services.