Remote Canadian Payroll Tax Specialist — Client Advisor

Lever, Inc.; Canada; Remote; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work

Professional development

Career growth

Flexible schedule

Job summary

Lever, Inc. is partnered to fill a Customer Tax Account Specialist role based in Canada. You will deliver specialized Canadian payroll tax support for a portfolio of customers, handling filings, remittances, and year-end processing such as T4, T4A, and Relevé 1/2.

You will manage daily tax cases, research complex payroll questions, and collaborate with internal teams to ensure accurate, timely, and compliant service. Strong attention to detail and customer-facing communication are essential.

Qualifications

• High school diploma or equivalent is required.
• Associate degree or higher in Accounting, Business, or related field preferred.
• PCP or PLP payroll certifications are assets.
• Knowledge of Canadian payroll tax processes (CRA, Revenu Québec, CPP/QPP, EI, T4/T4A, Relevé 1/2) preferred.
• Experience with Workday Payroll or Workday Tax is a plus.

Responsibilities

• Act as primary specialist for assigned Canadian payroll tax customers.
• Manage and resolve daily cases within service-level agreements.
• Process Canadian payroll tax filings, remittances, and year-end forms (T4, T4A, Relevé 1/2).
• Apply knowledge of federal/provincial/territorial payroll tax requirements.
• Lead customer-facing calls and provide clear guidance.
• Research, analyze, and troubleshoot payroll tax issues.
• Collaborate with internal teams to resolve complex requests.
• Maintain accuracy and data-protection standards.

Skills

Communication skills

Multitasking

Troubleshooting

Attention to detail

Customer service

Bilingual French and English

Oral communication

Education

Associate degree or higher in Accounting/Business

Payroll Certification (PCP/PLP)

Tools

Microsoft Excel

Outlook/Teams

Workday Payroll/Tax

Salesforce (CRM)

Job description

Lever, Inc. is partnered to fill a Customer Tax Account Specialist role based in Canada. You will deliver specialized Canadian payroll tax support for a portfolio of customers, handling filings, remittances, and year-end processing such as T4, T4A, and Relevé 1/2.

You will manage daily tax cases, research complex payroll questions, and collaborate with internal teams to ensure accurate, timely, and compliant service. Strong attention to detail and customer-facing communication are essential.