Director of Enterprise Account Growth (Canada)

Gomotive; Canada; On-site; CAD 243,000 - 365,000; Full time

Benefits offered by this job

Health, pharmacy, dental care benefits

Paid time off

Short/long-term disability coverage

Life insurance

401k contribution

Job summary

Motive is seeking a Director of Account Management in Canada to lead a growing sales organization across our Canadian customer base. You will oversee Account Managers and Customer Success Managers, driving expansion while ensuring retention and renewals.

This leader will build executive connections and collaborate with GM Canada, Sales Ops, Product, Support, and Implementation to deliver a seamless customer experience and revenue growth.

Qualifications

• 10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account leadership.
• 4+ years managing enterprise-focused sellers or account managers and customer success managers.
• Demonstrated success owning, retaining, and expanding revenue within complex customer segments.
• Strong operational acumen and experience with Salesforce, sales analytics dashboards, and revenue forecasting metrics.
• Experience building scalable account management programs that drive retention, renewal, and significant account expansion.
• Excellent communicator with the ability to influence stakeholders across multiple functions.
• Proven ability to build and scale quota-carrying teams in fast-growing SaaS environments.

Responsibilities

• Lead a geographically distributed Enterprise and Strategic Account Management sales organization coordinating prospecting, account planning, and pipeline generation within existing customers.
• Guide the team in full account ownership, driving retention, renewals, identifying expansion opportunities, and closing deals in complex enterprise accounts.
• Develop strategies for Account Managers to demonstrate business value realization and monitor customer health, risk, and expansion opportunities.
• Recruit, hire, and develop top Enterprise Account Management talent with coaching frameworks and career paths.
• Partner with Sales Operations, Product, Customer Support, and Implementation teams to improve the customer lifecycle and drive expansion.
• Track and analyze sales metrics, pipeline generation, and renewal forecasting to strengthen net revenue retention.
• Serve as a senior escalation point and executive sponsor for strategic accounts to resolve challenges and secure long-term partnerships.
• Develop scalable sales processes, account planning models, and playbooks to hit revenue targets as the business grows.

Skills

SaaS sales leadership

Enterprise account leadership

Revenue retention

Sales forecasting

Quota carrying teams

Tools

Salesforce

Sales analytics dashboards

Revenue forecasting metrics

Job description

Motive is seeking a Director of Account Management in Canada to lead a growing sales organization across our Canadian customer base. You will oversee Account Managers and Customer Success Managers, driving expansion while ensuring retention and renewals.

This leader will build executive connections and collaborate with GM Canada, Sales Ops, Product, Support, and Implementation to deliver a seamless customer experience and revenue growth.