Disability Claims Specialist - Flexible, Impactful Role

Medavie Inc.; Dartmouth; Remote; CAD 70,000 - 82,000; Full time

Benefits offered by this job

Flexible work arrangements

Health, vision & dental plan (employer

Defined contribution pension plan

Annual incentive bonus

Paid vacation

Job summary

Medavie Inc. is hiring a Disability Claims Specialist in Nova Scotia. You will support members through illness, recovery and return to work by evaluating disability claims and coordinating proactive case management in a flexible work setup.

You will collaborate with claimants, employers and providers to build effective plans, monitor progress and ensure timely decisions while maintaining high service standards.

Qualifications

• Bachelor's degree or college diploma in occupational health, disability management, kinesiology, education, human resources or related fields is an asset.
• Experience in disability claims management or insurance benefits case management.
• Strong written and verbal communication skills.

Responsibilities

• Adjudicate disability claims from initial decision to case management plan.
• Conduct active case management with regular stakeholder communication.
• Assess timelines and update case management plans accordingly.
• Ensure tasks meet service level standards and deadlines.
• Communicate difficult decisions clearly and manage escalations.
• Build relationships with claimants, providers, employers, and HR peers to support recovery and return to work.
• Utilize electronic case management system effectively.

Skills

Case management

Communication

Microsoft Office

Multitasking

Independent work

Problem solving

Client support

Education

Relevant degree or diploma

Tools

Microsoft Office

Job description

Medavie Inc. is hiring a Disability Claims Specialist in Nova Scotia. You will support members through illness, recovery and return to work by evaluating disability claims and coordinating proactive case management in a flexible work setup.

You will collaborate with claimants, employers and providers to build effective plans, monitor progress and ensure timely decisions while maintaining high service standards.