Release Lead

Tata Consultancy Services Limited; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Tata Consultancy Services Canada Inc. is seeking a Release Lead to design and oversee end-to-end deployment plans across Agile, Waterfall, and Hybrid models. You will coordinate releases, manage risks, and communicate updates to stakeholders to ensure reliable IT services.

In this role, you will drive best practices, align with DevOps initiatives, and collaborate with IT teams to deliver scalable, secure releases while reporting progress to senior leadership.

Qualifications

• Strong Release Management and Deployment Management experience.
• Experience creating and managing enterprise release schedules and deployment plans.
• Expertise in risk, issue, dependency, and change management.
• Strong stakeholder management and executive communication skills.
• Experience with ServiceNow, JIRA, and Confluence.

Responsibilities

• Create and manage end-to-end deployment plans, schedules, and release activities
• Plan, coordinate, and control the deployment and release management process
• Integrate release management practices into delivery processes to ensure reliable and repeatable IT services
• Provide recommendations to improve efficiency, reliability, scalability, and security
• Drive best practices and facilitate decision-making among stakeholders
• Establish processes for tracking, monitoring, and reporting release-related changes and updates
• Deliver accurate, comprehensive, and timely release communications and status reporting
• Manage stakeholder communications and clearly articulate risks and impacts
• Provide guidance to IT Support teams and contribute to remediation and collision avoidance strategies
• Identify control and communication gaps and recommend process improvements
• Prepare and present updates, accomplishments, risks, and opportunities to senior leadership
• Identify, manage, and elevate risks, issues, and dependencies throughout the release lifecycle
• Manage release-related activities using ServiceNow, JIRA, and Confluence
• Coordinate releases across teams operating in Agile, Waterfall, and Hybrid delivery models
• Support DevOps and Continuous Delivery initiatives across the organization

Skills

Release management

Deployment planning

Stakeholder management

ITIL knowledge

Delivery methodologies

DevOps awareness

Tools

ServiceNow

JIRA

Confluence

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in.

Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Release Lead

Key Responsibilities

• Create and manage end-to-end deployment plans, schedules, and release activities
• Plan, coordinate, and control the deployment and release management process
• Integrate release management practices into delivery processes to ensure reliable and repeatable IT services
• Provide recommendations to improve efficiency, reliability, scalability, and security
• Drive best practices and facilitate decision-making among stakeholders
• Establish processes for tracking, monitoring, and reporting release-related changes and updates
• Deliver accurate, comprehensive, and timely release communications and status reporting
• Manage stakeholder communications and clearly articulate risks and impacts
• Provide guidance to IT Support teams and contribute to remediation and collision avoidance strategies
• Identify control and communication gaps and recommend process improvements
• Prepare and present updates, accomplishments, risks, and opportunities to senior leadership
• Identify, manage, and elevate risks, issues, and dependencies throughout the release lifecycle
• Manage release-related activities using ServiceNow, JIRA, and Confluence
• Coordinate releases across teams operating in Agile, Waterfall, and Hybrid delivery models
• Support DevOps and Continuous Delivery initiatives across the organization

Must-Have Skills

• Strong Release Management and Deployment Management experience
• Experience creating and managing enterprise release schedules and deployment plans
• Expertise in risk, issue, dependency, and change management
• Strong stakeholder management and executive communication skills
• Experience with ServiceNow, JIRA, and Confluence
• Knowledge of ITIL processes and release governance
• Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies
• Understanding of DevOps and Continuous Delivery principles and practices
• Excellent planning, coordination, reporting, and organizational skills
• Strong analytical, problem-solving, and decision-making capabilities

Nice-to-Have Skills

• Experience in large-scale enterprise environments
• Exposure to CI/CD pipelines and release automation tools
• Knowledge of production support and operational readiness practices
• Experience coordinating multi-team and cross-functional releases
• Banking or Financial Services industry experience
• Understanding of infrastructure, cloud, and application deployment processes

Salary Range - CA$ 90,000 - CA$ 110,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period.