Reinsurance Technician

Iaawg; Quebec; On-site; CAD 48,000 - 68,000; Full time

Benefits offered by this job

Group insurance

Vacation time

Telemedicine

Employee and Family Assistance Program

Discounts on iA products

Job summary

iA Financial Group is seeking a Reinsurance Technician to process transactions and policy changes for individual life insurance contracts, including reinsurance operations. The role emphasizes accuracy, collaboration, and customer service across English and French interfaces.

You will handle day-to-day operations, verify regulatory compliance, and support partners and clients in a high-volume, evolving environment. Hybrid work and a focus on quality are core to our culture.

Qualifications

• Has 1 to 3 years of experience in administration, financial services, insurance, or a related field.
• Experience in individual insurance reinsurance operations is an asset.
• Advanced level of English and French for written communication and documentation with partners, advisors, and clients.
• Thrives in a high-volume, fast-paced, evolving environment.
• Strong attention to detail and administrative accuracy.

Responsibilities

• Process reinsurance transactions related to requests for changes on individual life insurance policies.
• Handle day-to-day transactions and policy changes for individual life policies.
• Verify administrative file compliance with underwriting rules and regulatory requirements.
• Respond to inquiries from clients, advisors, and internal partners with high service quality.
• Enter and update information in administrative systems.
• Manage a high volume of transactions and meet deadlines.
• Collaborate with teams to ensure accurate file processing.
• Contribute to continuous improvement of team processes.

Skills

Administrative accuracy

Analytical thinking

Autonomy

Judgment

Multitasking

Initiative

Collaboration

Bilingual English/French

Customer communication

Job description

Job Description Build the Future With Us Are you passionate about the individual insurance industry and looking to contribute to an organization that supports its clients throughout their lives so they can face the future with confidence? As a Reinsurance Technician, you will play a key role in processing transactions and policy changes related to individual life insurance contracts, including reinsurance operations, while delivering a high-quality experience to clients, advisors, and internal partners. This position offers an excellent opportunity to showcase your administrative skills, attention to detail, and commitment to quality within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.

What You’ll Accomplish With Us

As a Reinsurance Technician, you will be at the center of our mission.

• Process reinsurance transactions related to requests for changes and modifications on individual life insurance policies in accordance with established procedures
• As needed, process transactions and policy changes related to day-to-day operations for individual life insurance policies according to established procedures
• Verify the administrative compliance of files and ensure adherence to underwriting rules and regulatory requirements
• Respond to inquiries from clients, advisors, and internal partners while providing exceptional service
• Enter and update information in various administrative systems
• Effectively manage a high volume of transactions and requests while meeting established deadlines
• Collaborate with various teams to ensure the thorough and accurate processing of files
• Contribute to the continuous improvement of team processes and practices

What Could Help You Succeed in This Role

We are looking for someone who:

• Is recognized for strong administrative accuracy and attention to detail
• Demonstrates analytical thinking, resourcefulness, autonomy, sound judgment, and the ability to manage multiple priorities simultaneously
• Shows initiative and a collaborative mindset
• Thrives in ambiguous situations and can move forward effectively despite uncertainty
• Learns quickly and is comfortable using a variety of computer applications and systems
• Is customer-focused and possesses strong communication skills
• Has 1 to 3 years of experience in administration, financial services, insurance, or a related field
• Has experience in individual insurance reinsurance operations (an asset)
• Can perform effectively in a high-volume, fast-paced, and evolving environment
• Has an advanced level of English and French, as the role requires written communication, file processing, and consultation of documentation in both English and French with partners, advisors, and clients on a regular basis

Why You’ll Love Working With Us

A work environment where learning and development are combined with a shared pursuit of excellence

A healthy, safe, equitable, and inclusive workplace where people can fully express and develop their potential

The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces

Competitive benefits, including group insurance, vacation time, telemedicine, an Employee and Family Assistance Program, discounts on iA products, and more

Company Overview iA Financial Group

* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs. As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.

Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s) Montreal / 1981 McGill College Avenue Vancouver / 988 Broadway West Toronto / 26 Wellington Street East

The typical salary range for this position is $47,544 to $68,329 CAD per year. The base salary offered may vary depending on knowledge, skills, years of experience, and internal equity considerations. At iA, we are committed to providing fair, equitable, and competitive compensation aligned with market conditions. Our market data is reviewed annually to reflect current employment market trends.