Reinsurance Technician

ia; Quebec; Hybrid; CAD 48,000 - 68,000; Full time

Benefits offered by this job

Hybrid work environment

Group insurance

Vacation time

Telemedicine

Employee and Family Assistance Program

Product discounts

Job summary

iA Financial Group is seeking a Reinsurance Technician to process transactions and policy changes on individual life insurance contracts while ensuring compliance with underwriting rules and regulations. The role emphasizes accuracy, attention to detail, and high-quality client service in a fast-paced environment.

The ideal candidate has 1–3 years of administration or insurance experience, proficiency in both English and French, and a collaborative, autonomous work style.

Qualifications

• 1 to 3 years of experience in administration, financial services, insurance, or a related field.
• Experience in individual insurance reinsurance operations is an asset.
• Advanced level of English and French, with regular written communication in both languages.
• Strong administrative accuracy and attention to detail.
• Ability to manage multiple priorities and work autonomously.

Responsibilities

• Process reinsurance transactions and policy changes on individual life policies.
• Ensure compliance with underwriting rules and regulatory requirements.
• Respond to inquiries from clients, advisors, and internal partners with exceptional service.
• Enter and update information in administrative systems.
• Manage a high volume of transactions and meet deadlines.
• Collaborate with teams to ensure accurate processing of files.
• Contribute to continuous improvement of team processes.

Skills

Administrative accuracy

Attention to detail

Analytical thinking

Autonomy

Communication skills

Collaboration

Priority management

Bilingual English/French

Customer service orientation

Adaptability

Job description

Job Description

Build the Future With Us

Are you passionate about the individual insurance industry and looking to contribute to an organization that supports its clients throughout their lives so they can face the future with confidence? As a Reinsurance Technician , you will play a key role in processing transactions and policy changes related to individual life insurance contracts, including reinsurance operations, while delivering a high-quality experience to clients, advisors, and internal partners.This position offers an excellent opportunity to showcase your administrative skills, attention to detail, and commitment to quality within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.

What You'll Accomplish With Us

• Process reinsurance transactions related to requests for changes and modifications on individual life insurance policies in accordance with established procedures
• As needed, process transactions and policy changes related to day-to-day operations for individual life insurance policies according to established procedures
• Verify the administrative compliance of files and ensure adherence to underwriting rules and regulatory requirements
• Respond to inquiries from clients, advisors, and internal partners while providing exceptional service
• Enter and update information in various administrative systems
• Effectively manage a high volume of transactions and requests while meeting established deadlines
• Collaborate with various teams to ensure the thorough and accurate processing of files
• Contribute to the continuous improvement of team processes and practices

What Could Help You Succeed in This Role

• Is recognized for strong administrative accuracy and attention to detail
• Demonstrates analytical thinking, resourcefulness, autonomy, sound judgment, and the ability to manage multiple priorities simultaneously
• Shows initiative and a collaborative mindset
• Thrives in ambiguous situations and can move forward effectively despite uncertainty
• Learns quickly and is comfortable using a variety of computer applications and systems
• Is customer-focused and possesses strong communication skills
• Has 1 to 3 years of experience in administration, financial services, insurance, or a related field
• Has experience in individual insurance reinsurance operations (an asset)
• Can perform effectively in a high-volume, fast-paced, and evolving environment
• Has an advanced level of English and French , as the role requires written communication, file processing, and consultation of documentation in both English and French with partners, advisors, and clients on a regular basis

Why You'll Love Working With Us

• A work environment where learning and development are combined with a shared pursuit of excellence
• A healthy, safe, equitable, and inclusive workplace where people can fully express and develop their potential
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces
• Competitive benefits, including group insurance, vacation time, telemedicine, an Employee and Family Assistance Program, discounts on iA products, and more

The typical salary range for this position is $47,544 to $68,329 CAD per year. The base salary offered may vary depending on knowledge, skills, years of experience, and internal equity considerations. At iA, we are committed to providing fair, equitable, and competitive compensation aligned with market conditions. Our market data is reviewed annually to reflect current employment market trends.

Please note that this is a 12-month temporary contract . This opportunity offers valuable experience within a specialized individual insurance team while allowing you to develop expertise in processing complex transactions and delivering outstanding customer service.

Location(s)

• Quebec / 1080, Grande Allee West

Other Possible Location(s)

• Montreal / 1981 McGill College Avenue
• Vancouver / 988 Broadway West
• Toronto / 26 Wellington Street East

Company

iA Financial Group

Posting End Date

2026-10-05

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial