Regulatory Compliance Manager — Banking & Privacy

Shinhan Bank Canada; Toronto; On-site; CAD 95,000 - 135,000; Full time

Job summary

Shinhan Bank Canada is seeking a Manager, Regulatory Compliance to support the Director, Compliance in navigating laws and regulations such as the Bank Act, OSFI guidelines, PIPEDA and other regulatory frameworks. The role requires coordinating updates, monitoring internal controls, and liaising with regulators to ensure timely reporting.

Responsibilities include developing policies, conducting risk assessments, and guiding enterprise-wide monitoring, training, and attestation processes while

Qualifications

• Bachelor’s degree or graduate degree in business, finance, or law.
• 5–10 years’ compliance experience in financial services.
• CIPP/C certification is a plus.

Responsibilities

• Establish, manage and monitor Ethidex updates and regulatory reconciliation.
• Identify new or changing regulations and advise business units.
• Design and develop policies to comply with the RCM and privacy programs.
• Assist in enterprise-wide monitoring and testing of FCPF, Privacy and RCM.
• Review contracts and maintain high-risk/critical arrangements list.
• Monitor and log customer complaints under FCPF.
• Submit periodic regulatory returns and liaise with FCAC.
• Update training materials and conduct employee training.
• Obtain annual attestations from directors and senior management.
• Monitor litigations and external requests from authorities.

Skills

Regulatory compliance

Policy development

Risk management

Canadian laws & regs

Project management

Stakeholder communication

Written & verbal communication

Education

Bachelor's or higher in Business/Finance/Law

Job description

Shinhan Bank Canada is seeking a Manager, Regulatory Compliance to support the Director, Compliance in navigating laws and regulations such as the Bank Act, OSFI guidelines, PIPEDA and other regulatory frameworks. The role requires coordinating updates, monitoring internal controls, and liaising with regulators to ensure timely reporting.

Responsibilities include developing policies, conducting risk assessments, and guiding enterprise-wide monitoring, training, and attestation processes while