Registered Nurse - Virtual Care

Fonemed; Halifax; Remote; CAD 70,000 - 85,000; Full time

Job summary

A leading telehealth company is seeking experienced Registered Nurses to provide virtual nursing care and support. This role involves triaging patients via telephone, offering mental health assistance, and requires strong clinical judgment. With a collaborative culture and competitive compensation, this position is ideal for nurses looking to work from home in a supportive environment.

Benefits

Competitive compensation

Health benefits

Retirement options

Paid leave

Qualifications

• At least 2 years of recent triage or clinical experience in ER, mental health, or acute care.
• Active licensure with CRNNL.
• Experience in mental health, addictions, and crisis intervention is a strong asset.

Responsibilities

• Provide telephone triage and advice to assist callers in making timely medical decisions.
• Offer mental health support, including suicide prevention and crisis intervention.
• Complete confidential medical records according to documentation standards.

Skills

Critical Thinking

Clinical Assessment

Communication

Technology Comfort

Education

Graduation from a recognized School of Nursing

Tools

Windows-based computer systems

Job description

We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care, mental health, addictions, and crisis intervention to callers. If you are a Registered Nurse seeking a challenge and a company that values you, apply today!

Position Overview

Our Nurses triage patients via telephone using renowned Schmitt-Thompson protocols, providing virtual nursing care advice. Calls vary in subject matter and complexity. Registered Nurses must be attentive listeners with strong critical thinking and clinical assessment abilities, capable of making independent decisions and documenting clinical data clearly.

Our operations run 24/7/365, requiring shift work including days, evenings, overnights, holidays, and every second weekend. The minimum position is 0.6 FTE (48 hours over two weeks), with opportunities up to 1.0 FTE (80 hours). Currently, there are no casual positions available.

Responsibilities

1. Provide telephone triage and advice to assist callers in making timely medical decisions.
2. Offer mental health support, including suicide prevention, addiction, and crisis intervention.
3. Use clinical judgment and protocols to determine appropriate patient disposition for timely and accurate care.
4. Complete confidential medical records according to documentation standards.
5. Communicate clearly and effectively during patient interactions.

Qualifications

1. Graduation from a recognized School of Nursing.
2. At least 2 years of recent triage or clinical experience in areas such as ER, mental health, psychiatry, behavioral health, ICU, or acute care.
3. Experience in mental health, addictions, and crisis intervention is a strong asset.
4. Active licensure with CRNNL.
5. Familiarity with Windows-based computer systems.
6. Comfort with technology, including phone systems and software.
7. Must have a private, enclosed workspace, own computer, headset, and high-speed internet.

Why Work With Us

With over 25 years in telehealth serving North America, Fonemed values its team and offers a collaborative culture, competitive compensation, health benefits, retirement options, and paid leave. If you wish to practice nursing from home in a supportive environment, apply today.

• Fonemed is an equal opportunity employer committed to diversity. Only shortlisted candidates will be contacted. For more information, visit our website.