Regional Underwriter - Commercial Auto & Broker Relations

Economical Insurance; Calgary; On-site; CAD 51,000 - 94,000; Full time

Benefits offered by this job

Company share ownership program

Incentive program

RRSP/pension matching

Volunteer days & charitable donations

Tuition assistance & study leave

Wellness and recognition programs

Product/service discounts

Job summary

Definity is seeking an experienced Commercial Auto/Garage Underwriter in Calgary. This role focuses on assessing submissions, pricing decisions, and broker relationship management within a multi-product environment.

You will negotiate terms, coordinate with other underwriters, and ensure adherence to SLAs and profitability targets. A CIP/FCIP or commitment is valued, along with a track record in property/casualty underwriting.

Qualifications

• Post-secondary education and/or equivalent on the job experience in a pertinent domain.
• 2+ years of experience in Commercial automobile/garage underwriting.
• Completion or commitment to complete the CIP/FCIP designation.
• Strong customer service orientation, excellent verbal and written communication skills.
• Ability to work within and adapt to PC oriented environments, including advanced knowledge of Microsoft Office.
• Highly motivated and enthusiastic.
• Strong conflict resolution skills.
• A problem solver with strong negotiating skills and proven ability to create and maintain business relationships.
• Commitment to high standards of performance and goals.
• Ability to analyze situations and manage multiple and changing priorities.
• Experience in underwriting property/casualty, professional liability, or agriculture insurance is an asset.

Responsibilities

• Assess, accept, and decline new business submissions.
• Negotiate renewals and policy endorsements.
• Make underwriting and pricing decisions on individual risks, as well as within the context of a broker's broader portfolio of business.
• Negotiate the terms and conditions of risk acceptance with brokers in writing, by telephone, electronic mail or in person.
• Develop and maintain positive broker relations.
• Leverage tools, resources and reports to appropriately evaluate risks and make effective underwriting decisions.
• Manage multiple transactions within information system/programs, routing and documenting processing.
• Coordinate with other underwriters to manage broker transactions across product areas or risk types.
• Manage adherence to service level agreements, productivity levels, and profitability targets.
• Participate in production calls on brokerage offices, as required.
• Accompany brokers on field underwriting of accounts, as required.
• Provide technical support to brokers.

Skills

Customer service orientation

Verbal and written communication

Microsoft Office knowledge

Negotiation skills

Analytical thinking

Manage multiple priorities

Problem solving

Underwriting experience (property/cas.

Education

Post-secondary education or equivalent

CIP/FCIP designation or commitment

Tools

Microsoft Office

Job description

Definity is seeking an experienced Commercial Auto/Garage Underwriter in Calgary. This role focuses on assessing submissions, pricing decisions, and broker relationship management within a multi-product environment.

You will negotiate terms, coordinate with other underwriters, and ensure adherence to SLAs and profitability targets. A CIP/FCIP or commitment is valued, along with a track record in property/casualty underwriting.