Regional Dental Receptionist

View Dental Canada; Toronto; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Uber transportation between clinics

In-house dental care

Health Spending Account

Career development opportunities

Team events and growth opportunities

Supportive, collaborative work culture

Job summary

View Dental Canada is seeking a Regional Dental Receptionist to provide front desk coverage across eight clinic locations in the Greater Toronto Area. You’ll be the first contact for patients, creating a welcoming experience while assisting with day-to-day operations.

The ideal candidate is outgoing, adaptable, and organized, with 1–2 years of reception or healthcare administration experience. Travel between clinics and collaboration with dental teams are essential parts of the role.

Qualifications

• 1–2 years of experience in reception, customer service, or office administration required.
• Healthcare or clinical reception experience strongly preferred.
• Dental reception experience preferred.
• Experience with Dentrix or other dental practice management software is a strong asset.

Responsibilities

• Greet patients warmly and professionally and provide excellent customer service.
• Answer phones and respond to patient inquiries.
• Schedule, reschedule, and confirm appointments.
• Check patients in and out and support efficient patient flow.
• Process payments and assist with basic billing and insurance inquiries.
• Verify insurance coverage and maintain accurate patient records.
• Complete general administrative duties including filing, scanning, and data entry.
• Maintain a clean, organized, and welcoming reception area.
• Communicate effectively with Office Managers, Dentists, Hygienists, Dental Assistants, and administrative teams.
• Provide reception coverage across any of our eight clinic locations based on operational needs.
• Adapt quickly to different clinic workflows, teams, and schedules while maintaining a high standard of service.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team collaboration

Adaptability

Attention to detail

Travel between clinics

Tools

Dentrix

Scheduling software

Job description

Join Our Growing Team at View Dental as a Regional Dental Receptionist!

View Dental is a growing dental group with eight modern clinics across the Greater Toronto Area. We are committed to providing exceptional patient care in a welcoming, professional, and patient-focused environment.

If you enjoy meeting new people, working with different teams, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you!

The Role

We are seeking an enthusiastic, adaptable, and customer-focused Regional Dental Receptionist to provide front desk coverage across our eight clinic locations as needed.

As the first point of contact for our patients, you will play an important role in creating a welcoming patient experience while supporting the day-to-day operations of each clinic. This position is ideal for someone who is outgoing, flexible, organized, and comfortable quickly adapting to different teams, workflows, and environments.

Key Responsibilities

• Greet patients warmly and professionally and provide excellent customer service
• Answer phones and respond to patient inquiries
• Schedule, reschedule, and confirm appointments
• Check patients in and out and support efficient patient flow
• Process payments and assist with basic billing and insurance inquiries
• Verify insurance coverage and maintain accurate patient records
• Complete general administrative duties including filing, scanning, and data entry
• Maintain a clean, organized, and welcoming reception area
• Communicate effectively with Office Managers, Dentists, Hygienists, Dental Assistants, and administrative teams
• Provide reception coverage across any of our eight clinic locations based on operational needs
• Adapt quickly to different clinic workflows, teams, and schedules while maintaining a high standard of service

What We're Looking For

The ideal candidate is personable, confident, adaptable, and genuinely enjoys working with people. You should be comfortable stepping into different clinic environments, building rapport quickly, and bringing positive energy to every team you work with.

Experience

• 1–2 years of experience in reception, customer service, or office administration required
• Healthcare or clinical reception experience strongly preferred
• Dental reception experience preferred
• Experience with Dentrix or other dental practice management software is a strong asset

Skills & Attributes

• Outgoing, friendly, and confident personality
• Excellent communication and interpersonal skills
• Highly organized and detail-oriented
• Ability to multitask and remain calm in a fast and slow-paced environments
• Reliable, dependable, and flexible
• Comfortable travelling between clinic locations
• Quick to learn new systems and workflows
• Comfortable using computers and scheduling software
• Corporate Uber transportation for travel between clinic locations during the workday
• Complimentary in-house dental care
• Health Spending Account
• Professional development and career growth opportunities
• Exposure to multiple clinics, teams, and best practices
• Company events and team-building activities
• Supportive, collaborative, and growing work environment

Why Join View Dental?

This isn't your typical receptionist role. As a Regional Dental Receptionist, you'll gain experience across multiple clinics, work alongside different teams, and play an important role in supporting our continued growth.

If you're adaptable, outgoing, and enjoy variety, we'd love to have you join the View Dental team!

Job Type: Full-time, Permanent

Clinic Hours:

Monday–Friday: 8:00 AM – 8:00 PM

Saturday: 8:00 AM – 2:00 PM (required)

Work Location: In person across all View Dental clinic locations as operationally required.

View Dental Canada is an Equal Employment Opportunity employer. We are committed to providing an inclusive and accessible recruitment process. Accommodation requests can be made at any stage of the recruitment process or during employment by contacting our Human Resources Team.