Front Desk Receptionist

View Dental Clinics Toronto

Toronto

On-site

CAD 32,000 - 52,000

Full time

7 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Complimentary in-house dental care and

Health Spending Account

Scrubs reimbursement

Professional development

Access to modern technology

Job summary

View Dental Clinics Toronto is seeking a friendly and organized Front Desk Receptionist to be the first point of contact for patients across multiple Toronto locations. You will handle check-ins, scheduling, basic billing inquiries, and patient communications in a fast-paced dental setting.

The role requires 1–2 years of customer service or front desk experience, preferably in a dental/clinical environment, with familiarity with Dentrix being a plus.

Qualifications

1–2 years of customer service or front desk experience.
Experience in a dental/clinical environment is an asset.
Experience with Dentrix is an asset.

Responsibilities

Greet patients warmly and professionally, creating a positive first impression.
Answer calls and respond to patient inquiries promptly and courteously.
Schedule, reschedule, and confirm appointments while maintaining an efficient calendar.
Check patients in and out and support smooth patient flow.
Collect and process payments and assist with basic billing inquiries.
Maintain accurate patient records and demographic information.
Verify insurance information and assist with documentation when required.
Perform general administrative duties including data entry, filing, scanning, and supplies management.
Keep the reception area clean, organized and professional.
Communicate with clinical and admin teams to support patient care.
Provide coverage at multiple View Dental locations as needed.

Skills

Excellent communication

Organizational skills

Multitasking

Phone etiquette

Computer literacy

Scheduling systems

Customer service

Tools

Dentrix

Job description

About Us

View Dental is a highly rated dental group known for providing comprehensive oral care in a welcoming, patient-focused environment. With multiple locations across Toronto and continued growth, we are committed to delivering exceptional experiences for both our patients and our team members.

Role Overview

We are seeking a friendly, organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. This role plays a key part in ensuring smooth day-to-day clinic operations while delivering excellent customer service. The successful candidate will enjoy working in a fast-paced, multi-location environment where no two days are the same.

Key Responsibilities

Greet patients warmly and professionally, creating a positive first impression
Answer incoming phone calls and respond to patient inquiries in a timely and courteous manner
Schedule, reschedule, and confirm appointments while maintaining an efficient treatment calendar
Check patients in and out and support smooth patient flow throughout the day
Collect and process payments and assist with basic billing inquiries
Maintain accurate and up-to-date patient records and demographic information
Verify insurance information and assist with insurance documentation when required
Perform general administrative and clerical duties, including data entry, filing, scanning, and managing office supplies
Keep the reception area clean, organized, and professional at all times
Communicate effectively with clinical and administrative team members to support patient care
Provide coverage and support at multiple View Dental locations as needed

What We’re Looking For

Experience

1-2 years of experience in customer service, front desk, or office administration
Experience in a dental or clinical environment is considered an asset
Experience using dental practice management software such as Dentrix is an asset

Skills and Attributes

Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and remain calm in a busy environment
Professional phone etiquette and a patient-focused mindset
Comfortable using computers, scheduling systems, and standard office technology
Reliable, adaptable, and able to work across multiple clinic locations

Perks and Benefits

Complimentary in-house dental care and Health Spending Account
Annual scrubs reimbursement
Professional development and growth opportunities
Access to modern technology and equipment
A dynamic work environment with exposure to multiple clinics

Why Join View Dental?

If you enjoy working with people, take pride in delivering outstanding service, and thrive in a fast-paced environment where every day looks different, we would love to hear from you. View Dental Canada is an Equal Employment Opportunity employer. Accommodations for candidates with disabilities or other protected characteristics are available at any stage of the recruitment process.

This role will require working out of multiple of our locations! If you are someone who enjoys a dynamic work environment where every day looks different, we want to hear from you!

View Dental Canada is an Equal Employment Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our Human Resources Team.

Job Types

Full-time, Permanent

Benefits