Red Seal Technician

Dilawri Group of Companies; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Coaching & training programs

Wellness & assistance programs

Employee social events

Job summary

Dilawri Group of Companies seeks a Red Seal Technician for Audi Downtown Vancouver to diagnose, repair, and maintain vehicles per manufacturer guidelines and dealership policies. You will document work, ensure high-quality workmanship, and support customer satisfaction in a fast-paced, on-site environment.

The role reports to the Service Manager and offers competitive hourly pay of CAD 40.00–47.00, with opportunities for growth within Canada’s largest automotive group.

Qualifications

• Strong mechanical aptitude and understanding of vehicle systems.
• Excellent organizational and time management skills with attention to detail.
• Effective communication and customer service skills.
• Ability to work efficiently in a fast-paced, team-oriented environment.

Responsibilities

• Perform vehicle repairs and maintenance according to repair orders and standards.
• Road test vehicles before and after servicing to ensure accuracy and safety.
• Document all services clearly in work orders and ensure punch times match work performed.
• Follow warranty procedures and dealership policies; maintain a clean, safe workspace.

Skills

Strong mechanical aptitude

Excellent organizational skills

Effective communication skills

Team-oriented collaboration

Customer service mindset

Job description

If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.Through theDilawri Foundation , weare also committed to making a meaningful impact in the communities weserve.

Discover how you can build your career withDilawri

Position Overview

TheRed Seal Technician at Audi Downtown Vancouverplays akey role in delivering exceptional automotive service and customersatisfaction. Reporting to the Service Manager, this position is responsiblefor performing vehicle diagnostics, repairs, and maintenance in accordance withmanufacturer guidelines, dealership policies, and warranty requirements.

The Red Seal Technician contributes to the overall success ofthe service department by maintaining high productivity, ensuring accuratedocumentation, and supporting positive customer relationships through qualityworkmanship and timely communication.

The expectedpayfor this position is$40.00 - $47.00 per hour

Primary Duties and Responsibilities

• Perform vehicle repairs and maintenanceaccording to repair orders, technical guidelines, and dealership standards.


• Road test all vehicles before and afterservicing to ensure repair accuracy and safety.


• Track time by punching in/out at the start ofthe day, lunch, end of day, and at the beginning and completion of each job.


• Advise the Service Advisor if repairs requiremore time than initially estimated.


• Utilize protective seat covers and floor mats inevery customer vehicle.


• Notify the Service Advisor of additionalrequired repairs, parts, or labor.


• Complete all assigned repair tasks efficientlyand accurately.


• Document all services and repairs clearly andthoroughly in work orders.


• Ensure all punch times accurately match the workperformed.


• Follow all manufacturer warranty procedures anddealership policies.


• Maintain a clean, safe, and organized workspace.


• Maintain high levels of productivity andefficiency through effective work practices.


• Demonstrate a polite, professional, and customer ‑ focusedattitude.


• Perform additional service recommendations asoutlined by dealership standards.


• Obtain Service Manager approval/signature forall warranty add-ons.


• Meet or exceed productivity and efficiencyobjectives set by the Service Manager.

Qualifications Required

• Audi/VW experience is an asset.


• Previous experience performing automotiverepairs and diagnostics in a dealership or independent shop environment.


• Strong mechanical aptitude and understanding ofvehicle systems.


• Ability to read and interpret repair orders,technical bulletins, and manufacturer documentation.


• Excellent organizational and time ‑ managementskills with strong attention to detail.


• Ability to work efficiently in a fast-paced,team-oriented environment.


• Effective communication and customer serviceskills.


• Valid Class 5 driver’s license with a cleandriving record.


• Legally entitled to work in Canada.

About Dilawri

In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:

• Discountedemployee vehicle purchase program


• Job-specificcoaching & training programs


• Employeewellness & assistance programs


• Employeesocial events

Build your career with a team thatis driven byexcellence,integrityand innovation.