Recruitment Coordinator

064 Hard Rock Ottawa Employee Services; Ottawa; On-site; CAD 49,000 - 66,000; Full time

Job summary

Hard Rock Ottawa Hotel & Casino is seeking a Recruitment Coordinator in Ottawa, Ontario to support full-cycle recruiting, coordinate interviews, manage communications, and maintain records. You will post opportunities, facilitate pre-employment processes, and collaborate with hiring managers and HR to ensure a smooth recruitment experience.

The role requires 1–2 years of recruitment/HR experience, proficiency with Microsoft Office, and familiarity with Workday/HRIS systems; AGCO Cat 2 license is

Qualifications

• Must be computer literate with proficiency in Microsoft Office Word and Excel required; PowerPoint and Publisher preferred.
• Proven ability to engage and influence all levels of the organization, and to establish credibility and respect of employees, peers, managers, and leaders.
• Self-motivated and able to work under limited supervision.
• Ability to maintain confidentiality and exercise a high level of discretion.
• At least 1–2 years of previous experience in Recruitment or Human Resources required.
• Experience working with an Applicant Tracking System, preferably Workday.
• Experience working with a HRIS System, preferably Infinium and Workday.
• Bachelor’s degree or college diploma in a related field is preferred.
• Must be able to obtain a Cat 2 license with the Alcohol and Gaming Commission of Ontario (AGCO).
• Previous hospitality, hotel or casino experience highly preferred, particularly in recruitment or human resources.

Responsibilities

• Determine best sourcing strategies and resources to drive applicant traffic.
• Develop new, creative recruiting ideas to successfully find talent and place qualified job applicants into existing openings.
• Partner with property leadership to ensure understanding of positions, recruitment needs, and objectives and properly address challenges.
• Ensure relationships with community partners and local schools and other recruiting sources are effective and properly cultivated.
• Remain current with latest recruiting tools, such as social media and candidate retention management capabilities.
• Stay abreast of property initiatives in order to anticipate and plan recruitment needs and timelines.
• Conduct regular follow-up with hiring managers to determine the effectiveness of recruiting efforts and proceed accordingly.
• Screen and interview candidates and perform reference checks as necessary.
• Act to ensure requisitions are filled in an expeditious manner with top tier, guest service driven candidates.
• Ensure all processes are streamlined, allowing for the shortest amount of time from the requisition approval to orientation date.
• Serve as super user of companywide Applicant Tracking System; assessment system; and any other recruitment strategy tools assigned.
• Serve as a mentor to staff and share expertise in order to problem solve and provide leadership with difficult recruiting challenges.
• Maintain a high level of knowledge of Company benefits programs in order to properly leverage such and attract high-caliber candidates.
• Organize and plan hiring events and job shadowing programs.
• Perform other duties as assigned.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities, playing a critical role in the achievement of organizational goals.

Skills

Microsoft Office (Word/Excel)

Communication skills

Discretion/confidentiality

Organizational skills

Time management

Education

Bachelor’s degree or college diploma in a related field

Tools

Workday

HRIS (Infinium)

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Company: Hard Rock Ottawa Hotel & Casino Location: Ottawa, Ontario Job Type: Full Time, Permanent Is this a current vacancy? Yes, this is an existing open position. Compensation: CAD 49,000- CAD 66,000/ Yr. License Requirements: AGCO License (Alcohol Gaming Commission Ontario)

OVERVIEW: The Recruitment Coordinator plays a key role in supporting the full-cycle recruitment process by delivering efficient, organized, and candidate-focused administrative support. This position is responsible for coordinating interviews, managing candidate communications, maintaining recruitment systems and records, posting job opportunities, and facilitating pre-employment processes. The Recruitment Coordinator works closely with hiring managers, candidates, and Human Resources team members to ensure a seamless recruitment experience while supporting the organization’s talent acquisition goals. Success in this role requires strong organizational skills, attention to detail, discretion with confidential information, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Determine best sourcing strategies and resources to drive applicant traffic.
• Develop new, creative recruiting ideas to successfully find talent and place qualified job applicants into existing openings.
• Partner with property leadership to ensure understanding of positions, recruitment needs, and objectives and properly address challenges.
• Ensure relationships with community partners and local schools and other recruiting sources are effective and properly cultivated.
• Remain current with latest recruiting tools, such as social media and candidate retention management capabilities.
• Stay abreast of property initiatives in order to anticipate and plan recruitment needs and timelines.
• Conduct regular follow-up with hiring managers to determine the effectiveness of recruiting efforts and proceed accordingly.
• Screen and interview candidates and perform reference checks as necessary.
• Act to ensure requisitions are filled in an expeditious manner with top tier, guest service driven candidates.
• Ensure all processes are streamlined, allowing for the shortest amount of time from the requisition approval to orientation date.
• Serve as super user of companywide Applicant Tracking System; assessment system; and any other recruitment strategy tools assigned.
• Serve as a mentor to staff and share expertise in order to problem solve and provide leadership with difficult recruiting challenges.
• Maintain a high level of knowledge of Company benefits programs in order to properly leverage such and attract high-caliber candidates.
• Organize and plan hiring events and job shadowing programs.
• Perform other duties as assigned.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities, playing a critical role in the achievement of organizational goals.

Experience, Education, Qualifications

• Must be computer literate with proficiency in Microsoft Office Word and Excel required; PowerPoint and Publisher preferred.
• Proven ability to engage and influence all levels of the organization, and to establish credibility and respect of employees, peers, managers, and leaders.
• Self-motivated and able to work under limited supervision.
• Ability to maintain confidentiality and exercise a high level of discretion.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Creative problem solving abilities.
• Excellent communication (verbal and written) skills.
• Ability to interact with a diverse team of individuals.
• Superior organizational and time management skills.
• Excellent analytical and planning skills.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, team members, outside agencies, etc.
• At least 1‑2 years of previous experience in Recruitment or Human Resources required.
• Experience working with an Applicant Tracking System, preferably Workday.
• Experience working with a HRIS System, preferably Infinium and Workday.
• Bachelor’s degree or college diploma in a related field is preferred.
• Must be able to obtain a Cat 2 license with the Alcohol and Gaming Commission of Ontario (AGCO).
• Previous hospitality, hotel or casino experience highly preferred, particularly in recruitment or human resources.
• Ability to travel (10‑15%) and work flexible schedules, including nights, weekends and holidays is required.
• Fluency in English: additional languages (French) preferred.

Physical Demands

Ability to stand and sit for extended periods of time. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more. The Casino environment is hectic, fast‑paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino‑related environmental factors including, but not limited to excessive noise.

Equal Opportunity Statement

Hard Rock International is an equal opportunity employer.

We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high‑stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number‑one job is to bring fun and excitement to our team members and our guests!