Entertainment Technician - Entertainment Operations

064 Hard Rock Ottawa Employee Services; Ottawa; On-site; CAD 33,000 - 47,000; Part time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Ottawa Hotel & Casino is looking for a part-time, permanent team member to assist in the entertainment department’s operations, including setup/tear down for events, lighting and sound, and on-site guest services.

The role requires 3+ years in event/concert production, a high school diploma or trade certificate, and licensing per provincial regulations. Must be 21+ and available on holidays and weekends. CAD $28.50/hr, benefits available.

Qualifications

• High School Diploma or trade school certificate with at least 3 years of event/concert production experience.
• Must obtain and maintain all licenses/certifications per Federal, Provincial, and Gaming Commission.
• Ability to work on holidays and weekends with flexible shifts.
• Must be twenty-one (19) years of age.
• Minimum of 3 years of event/concert production experience.

Responsibilities

• Build and retain guest relations and mentor team members to provide superior guest service.
• Follow Production policies and procedures related to the entertainment department to ensure efficient operations.
• Assist in implementing event operating plans for Hard Rock Live.
• Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, curtains.
• Assemble sets and stages, including related light and sound components.
• Load in prior to shows and loads out equipment, instruments, wardrobe, tools after performances.
• Repair and maintain lighting, sound, and fly systems to avoid delays.
• Promote responsible gaming and alcohol service; notify managers of concerns.
• Uphold the Company’s Mission and Values.
• Maintain a clean, safe, hazard-free work environment.

Skills

Strong communication

Reading and writing

Education

High School Diploma or trade certificate

Job description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Position Details

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $ 28.50/ Hr.

License Requirements

AGCO License

Overview

Under the direction of the Production Supervisor, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments and tools necessary for the preparation of professional shows and performances. Assist in day-to-day operations of the department to ensure it functions properly.

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Follow Production policies and procedures related to the entertainment department to ensure efficient and effective operations.
• Assist in implementing event operating plans for Hard Rock Live.
• Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, curtains, etc.
• Assemble sets and stages, including related light and sound components.
• Load in prior to shows and performances and loads out following shows and performances equipment, instruments, wardrobe, tools, etc.
• Repair and maintain lighting, sound, and fly systems, drops, soft goods, stage and stage floor, musical instruments, etc. to avoid delay or cancellation of performances due to malfunctioning equipment.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Always promote positive public/employee relations.
• Maintain a clean, safe, hazard-free work environment within areas of responsibility.

Qualifications

• High School Diploma or trade school certificate and a minimum of three (3) years of event/ concert production experience performing similar duties required or a combination of education and experience.
• Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission.
• Prior experience opening new properties/outlets preferred.
• Must be twenty-one (19) years of age.
• Must be able to work on holidays and weekends, as well as flexible shifts.
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Minimum of 3 (three) years of work experience in event/concert production.
• Ability to read and understand all Hard Rock policies and procedures.
• Pertinent federal, provincial, and local laws, codes, and regulations.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process. We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!