Recreation Supervisor

Fairmont; Municipality of Jasper; On-site; CAD 21,000 - 29,000; Full time

Benefits offered by this job

Staff accommodation

Meal per shift

Employee travel program

Wellness platform

Colleague lifestyle program

Discounts on F&B and activities

Job summary

Fairmont Jasper Park Lodge is seeking a Recreation Attendant (Supervisor) to lead guests through kayaking, boating, biking and nature experiences in the Canadian Rockies. You will supervise activities, coordinate with the Recreation Manager, and ensure safety and exceptional guest service.

This role requires a year of supervisory experience, First Aid/CPR, and a PCO card, with opportunities to create memorable experiences for conferences and group packages. Join our luxury team today.

Qualifications

• Experience with outdoor activities: kayaking, canoeing, biking and hiking.
• Experience with children.
• Minimum 1-year supervisory experience.
• Current First Aid and CPR certification.
• Pleasure Craft Operators Card.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team with minimal supervision.
• Ability to focus on guest needs, stay calm and courteous.

Responsibilities

• Consistently offer professional, friendly and engaging services.
• Follow departmental policies, procedures and service standards.
• Maintain cleanliness of Pool, Kids, and Games Rooms, Health Club, Recreation areas including Tennis Courts, Outdoor Activity Centre, Change Rooms, and the Boathouse.
• Assist with special events and activities as required including organizing waivers.
• Responsible for float and management of all revenues during shift from rentals of equipment and sales of merchandise.
• Conduct and enhance departmental orientation and training for all new Recreation Colleagues.
• Assist with planning, organizing and leading children’s programs and Kids Camp for conference, and hotel package groups.
• Assist with weekly Departmental audits.
• Submit weekly month end inventory counts.
• Assist with familiarizing guests and colleagues to the Recreation facilities.
• Conduct History tours, nature walks, hikes, bike rides, and boat tours as necessary.
• Process guest checks in a timely and efficient manner.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Other duties as assigned.

Skills

Kayaking

Canoeing

Biking

Hiking

Experience with children

Supervisory experience

Job description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We invite you to join the world of luxury hospitality atFairmontJasper Park Lodge,asour newRecreationAttendant(Supervisor).Whether our Guests are swimming, boating, biking, or using the fitnesscentre, the thoughtful attention you provide as aRecreationAttendant will make them feel welcome and valued.

What you will be doing:

Reporting to theRecreationManager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional,friendlyand engaging services
• Follow departmental policies,proceduresand service standards
• Maintain cleanliness of Pool, Kids, andGamesRooms, Health Club, Recreation areas including Tennis Courts, Outdoor Activity Centre, Change Rooms, and the Boathouse
• Assistwithspecial eventsand activities as requiredincluding organizing waivers
• Responsible for float and management of all revenues during shift from rentals of equipment and sales of merchandise
• Conduct and enhance departmental orientation and training for all new Recreation Colleagues
• Assistwith planning, organizing and leading children’s programs and Kids Camp for conference, and hotel package groups
• Assistwith weekly Departmental audits
• Submit weekly month end inventory counts
• Assistwith familiarizing guests and colleagues to the Recreation facilities
• Conduct History tours, nature walks,hikes, bike rides, and boat tours as necessary
• Process guest checks ina timelyand efficient manner
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Other duties as assigned

Qualifications

Your experience and skills include:

• Experience with outdoor activities – kayaking, canoeing, biking, and hikingrequired
• Experience with childrenrequired
• Minimum1-yearsupervisory experiencerequired
• Current First Aid and CPR certificationrequired
• Pleasure Craft Operators Cardrequired
• Excellent communication and organizational skills
• Strong interpersonal andproblem-solvingabilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs,remainingcalm and courteous at all times

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable toassistcandidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:Join our team and enjoy a range of exclusive colleagueperks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, specialdiningand wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.In addition,

• Starting rate of Pay: $17.86per hour
• Subsidized staff accommodationassistanceprovided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler(subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park LodgeGolf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodgeand over 5,700properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Want to learn more about this opportunity? View the complete job description by clicking this link:Recreation Attendant.pdf

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