Recreation Front Desk Specialist - Flexible Hours

City of Red Deer; Red Deer; On-site; CAD 66,276,000 - 69,780,000; Part time

Job summary

The City of Red Deer is seeking a Customer Service Representative 1 to provide friendly, accurate service at the front desk and across channels. This regular part-time role includes cash handling, admissions, registrations, and facility bookings.

You will support daily operations, assist with safety and administrative tasks, and work a schedule that includes early mornings, evenings, weekends. The position offers a meaningful part-time opportunity in a vibrant municipal government.

Qualifications

• Completion of Grade 12 or equivalent.
• Two years of customer service with regular cash handling.
• Proficiency with POS, recreation booking software, and MS Office.
• Ability to work irregular hours.
• Strong customer service and team collaboration.
• Ability to handle difficult customers and high-volume tasks.
• Excellent verbal, written and listening skills.
• Stand for long periods and lift 25 pounds regularly.
• Current Intermediate First Aid Certification.

Responsibilities

• Deliver high-quality customer service across in-person, phone and electronic channels.
• Process admissions, registrations, rentals, passes and retail sales; balance cash.
• Support facility operations and safety compliance, reporting issues as needed.
• Maintain front desk area and keep materials stocked and organized.

Skills

Customer service

Cash handling

Verbal communication

Written communication

Multitasking

Team player

Education

Grade 12 or equivalent

First Aid Certification

Tools

POS system

Recreation booking software

MS Office

Job description

The City of Red Deer is seeking a Customer Service Representative 1 to provide friendly, accurate service at the front desk and across channels. This regular part-time role includes cash handling, admissions, registrations, and facility bookings.

You will support daily operations, assist with safety and administrative tasks, and work a schedule that includes early mornings, evenings, weekends. The position offers a meaningful part-time opportunity in a vibrant municipal government.