Guest Relations Concierge (Part-Time) — Front Desk & Membership

Westside Recreation Centre

Calgary

Hybrid

CAD 21,000 - 30,000

Part time

9 hours ago

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Job summary

Westside Recreation Centre is seeking a part-time Guest Relations Ambassador to warmly greet guests, provide facility information, and assist with registrations and membership sales. The role focuses on delivering superior customer service and welcoming, professional interactions with visitors and staff.

The position supports cash handling, daily transactions, and administrative tasks while maintaining a safe and organized workspace.

Qualifications

Minimum high school education, hospitality/tourism asset
1+ years guest services experience preferred in fitness/community recreation
Must have Alberta Approved First Aid training CSA Z1210-17 Intermediate First Aid

Responsibilities

Greet, engage and welcome guests in a friendly, professional and courteous manner
Provide facility access, programming and membership information to guests
Monitor guest access and maintain security awareness
Engage with guests and staff to build positive relationships
Process daily transactions including drop-in, monthly and membership sales, registrations and payments
Balance daily cash outs accurately
Assist with administrative tasks and maintain a clean workspace
Respond to emergency situations as needed