Recovery Support Worker

Calgary, AB; Calgary; Hybrid; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Employee assistance plan

3 weeks vacation

Personal days

Birthday day off

Job summary

YW Calgary is seeking a Recovery Support Worker to provide individualized, recovery-focused support to women in our Transitional Housing program. You will develop recovery service plans, deliver one-on-one and group addiction-focused support, and connect clients with community services to achieve stability and housing transition.

The role is on-site within the Transitional Housing program with a Monday to Friday schedule from 10:00 a.m. to 6:00 p.m.

Qualifications

• Degree or Diploma in Social Work or Addiction Services is required.
• Minimum 3 years of experience with gender-based violence, mental health, addictions, homelessness or poverty.
• Specialized training in harm reduction and relapse prevention.
• Ability to work calmly in crisis and maintain professional communication.
• Certifications: Brain Story, Naloxone, First Aid & CPR Level C, ASIST.

Responsibilities

• Collaborate with clients to set goals for wellness and housing stability.
• Co-create individualized recovery plans focused on safety and steps.
• Deliver 1:1 psychosocial intervention using evidence-informed approaches.
• Build clients' life skills, confidence, and social connections.
• Respond to crises and maintain safety with internal teams.
• Support discharge and aftercare planning for successful transitions.

Skills

Crisis intervention

Case management

Interpersonal communication

Advocacy

Education

Degree or Diploma in Social Work or Addiction Services

Tools

Microsoft Office

Data systems

Reporting tools

Job description

YW Calgary Hub
1715 - 17 Ave SE
Calgary, AB T2G5J1, CAN

Description

The Recovery Support Worker provides individualized, recovery-focused support to women in our Transitional Housing program who are experiencing poverty, homelessness, mental health challenges, addictions, and other intersectional barriers.

This role is responsible for supporting the development of recovery service plans, delivering both individual and group addiction-focused support, and connecting client with community services that align with their goals. Working collaboratively as part of a multidisciplinary team and in partnership with community agencies and services, the Recovery Support Worker helps clients achieve stability, strengthen their recovery and transition to long-term housing.

This position is on-site within the Transitional Housing program and follows a Monday to Friday schedule from 10:00 a.m. to 6:00 p.m.

WHAT WE OFFER

• Truly rewarding work; contribute to lasting, positive change for individuals and our community
• A supportive team environment and opportunities for professional development
• Comprehensive benefits including an employee assistance plan

Paid time off (for eligible roles; prorated based on start date and FTE)includes:

• 3 weeks of paid vacation
• 6 personal days
• A paid day off to celebrate your birthday

WHAT YOU'LL DO

• Collaborate with clients to set goals for wellness and housing stability
• Co‑create individualized recovery plans focused on safety and achievable steps
• Deliver 1:1 psychosocial intervention using evidence‑informed approaches
• Build clients’ life skills, confidence, self‑efficacy, and social connections
• Respond to crises and work with internal teams to maintain safety
• Support discharge and aftercare planning for successful transitions
• Assist with day‑to‑day program operations (front desk, breaks, housekeeping, inventory)
• Help clients navigate health, housing, income, and social service systems
• Maintain strong relationships with external service providers
• Advocate for equitable access and inclusion for all clients
• Support clients with appointments, referrals, and understanding options
• Participate in case consultations and collaborative service planning
• Identify service gaps and recommend improvements
• Maintain accurate, clear, timely, and objective case notes
• Track client progress, service usage, and outcomes
• Support data collection for program evaluation and funder reporting
• Attend team meetings, supervision, and professional development
• Contribute to ongoing program planning and improvements
• Follow organizational policies, procedures, and ethical standards

WHAT YOU'LL BRING

• Degree or Diploma in Social Work or Addiction Services, or a directly related degree in human services
• Minimum 3 years’ experience working with individuals affected by gender-based violence, mental health, addictions, homelessness or housing instability and poverty
• Specialized training in intervention models such as harm reduction and relapse prevention
• Comfortable working directly with clients who may be in crisis or under the influence; able to maintain calm, professional and compassionate communication
• Ability to administer Naloxone or other life‑saving measures in case of an overdose or medical emergency
• Proficiency with Microsoft Office, data systems and reporting tools
• Required certifications upon hire: Brain Story Certification, Naloxone Administration, First Aid & CPR Level C and ASIST

Deadline: This posting will remain open until role is filled.
Check out our website for more information about YW Calgary: www.ywcalgary.ca