Recovery Support Worker

YWCA Calgary; Calgary; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Employee assistance plan

Vacation: 3 weeks

Personal days: 6

Sick days: 12

Birthday day off

Job summary

YWCA Calgary is seeking a Recovery Support Worker to provide individualized, recovery-focused support to women in our Transitional Housing program. You will help develop recovery service plans, deliver both 1:1 and group addiction-focused support, and connect clients with community services aligned with their goals.

Based on a collaborative, multidisciplinary team approach, you will support stability, enhance recovery, and assist with discharge planning and long-term housing success.

Qualifications

• Degree or Diploma in Social Work or Addiction Services, or related degree.
• Minimum 3 years’ experience with gender-based violence, mental health, addictions, homelessness or poverty.
• Specialized training in harm reduction and relapse prevention.
• Comfort with crisis situations and professional communication.
• Ability to administer Naloxone during emergencies.
• Proficient with Microsoft Office and data systems.
• Certifications: Brain Story, Naloxone, First Aid & CPR Level C, ASIST.

Responsibilities

• Provide trauma-informed, recovery-oriented support to clients.
• Collaborate with clients to set wellness and housing stability goals.
• Co-create individualized recovery plans focused on safety and steps.
• Deliver 1:1 psychosocial interventions with evidence-informed approaches.
• Facilitate recovery, wellness, and coping-skills groups.
• Support clients in navigating health, housing, income, and social services.
• Maintain accurate case notes and track progress.
• Attend team meetings and participate in program planning.

Skills

Trauma-informed care

Client-centered approach

Crisis intervention

Communication skills

Data collection & reporting

Education

Degree/Diploma in Social Work or related field

Tools

Microsoft Office

Data systems

Job description

The Recovery Support Worker provides individualized, recovery-focused support to women in our Transitional Housing program who are experiencing poverty, homelessness, mental health challenges, addictions, and other intersectional barriers.

This role is responsible for supporting the development of recovery service plans, delivering both individual and group addiction-focused support, and connecting client with community services that align with their goals. Working collaboratively as part of a multidisciplinary team and in partnership with community agencies and services, the Recovery Support Worker helps clients achieve stability, strengthen their recovery and transition to long-term housing.

This position is on-site within the Transitional Housing program and follows a Monday to Friday schedule from 10:00 a.m. to 6:00 p.m.

What We Offer

• Truly rewarding work; contribute to lasting, positive change for individuals and our community
• A supportive team environment and opportunities for professional development
• Comprehensive benefits including an employee assistance plan
• Paid time off (for eligible roles; prorated based on start date and FTE) includes:
  • 3 weeks of paid vacation
  • 6 personal days
  • 12 sick days
  • A paid day off to celebrate your birthday

What You'll Do

• Provide trauma-informed, client-centered, recovery-oriented support
• Collaborate with clients to set goals for wellness and housing stability
• Co-create individualized recovery plans focused on safety and achievable steps
• Deliver 1:1 psychosocial intervention using evidence-informed approaches
• Facilitate or co-facilitate recovery, wellness, and coping-skills groups
• Build clients' life skills, confidence, self-efficacy, and social connections
• Respond to crises and work with internal teams to maintain safety
• Support discharge and aftercare planning for successful transitions
• Assist with day-to-day program operations (front desk, breaks, housekeeping, inventory)
• Help clients navigate health, housing, income, and social service systems
• Maintain strong relationships with external service providers
• Advocate for equitable access and inclusion for all clients
• Support clients with appointments, referrals, and understanding options
• Participate in case consultations and collaborative service planning
• Identify service gaps and recommend improvements
• Maintain accurate, clear, timely, and objective case notes
• Track client progress, service usage, and outcomes
• Support data collection for program evaluation and funder reporting
• Attend team meetings, supervision, and professional development
• Contribute to ongoing program planning and improvements
• Follow organizational policies, procedures, and ethical standards

What You'll Bring

• Degree or Diploma in Social Work or Addiction Services, or a directly related degree in human services
• Minimum 3 years’ experience working with individuals affected by gender-based violence, mental health, addictions, homelessness or housing instability and poverty
• Specialized training in intervention models such as harm reduction and relapse prevention
• Comfortable working directly with clients who may be in crisis or under the influence; able to maintain calm, professional and compassionate communication
• Ability to administer Naloxone or other life-saving measures in case of an overdose or medical emergency
• Proficiency with Microsoft Office, data systems and reporting tools
• Required certifications upon hire: Brain Story Certification, Naloxone Administration, First Aid & CPR Level C and ASIST

Deadline: This posting will remain open until role is filled.

Check out our website for more information about YW Calgary: www.ywcalgary.ca

YWCA Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta's Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at [e-mail].