Outreach Clinical Counsellor

YWCA Calgary; Calgary; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits including an EＡ

3 weeks paid vacation

6 personal days

12 sick days

Birthday paid day off

Job summary

YW Calgary is seeking an Outreach Clinical Counsellor to provide trauma-informed counselling to individuals referred through the Equally Safe initiative. You will deliver short-term and ongoing support, focusing on safety, stabilization, and healthy relationships.

You will work with a multidisciplinary team, collaborate with Calgary Police Service, and navigate co-location sessions in community sites. A Master’s degree and current registration are required, with experience in family violence and

Qualifications

• Master's degree in Social Work, Counseling, or Clinical Psychology.
• Minimum of 2 years experience in family violence and with addictions and mental health.
• Minimum of 2 years counselling experience.

Responsibilities

• Deliver counselling to individuals referred through Equally Safe; serve diverse adults.
• Provide short-term counselling up to 12 sessions with safety and stabilization focus.
• Offer trauma-informed services using CBT, DBT, and solution-focused approaches.
• Conduct risk assessment, goal/service planning, psychoeducation and counselling support.
• Provide crisis intervention, safety planning, and emotional stabilization.
• Select evidence-based interventions for survivors of family violence and mental health needs.
• Support development of healthy relationships: emotion regulation, coping, problem-solving.
• Collaborate with CPS and community partners for coordinated service delivery.
• Navigate safe community locations for sessions; support referrals to YWCA resources.
• Maintain case notes and complete required documentation.
• Participate in team meetings and supervision for clinical support.

Skills

Trauma-informed

Crisis intervention

Multidisciplinary collaboration

Education

Master’s degree in Social Work / Counseling / Clinical Psychology

Tools

CBT

DBT

Mind-body therapies

Solution-Focused Therapy

Narrative therapy

Motivational interviewing

Job description

The Outreach Clinical Counsellor is responsible for providing therapeutic counselling services to individuals in the community referred through the Equally Safe initiative. As a member of the Outreach team, this position works collaboratively with team members and community partners to support individuals impacted by family and domestic violence. The Outreach Clinical Counsellor will use evidenced-based modalities to deliver trauma-informed services to help individuals understand their struggles and develop strategies to improve their lives.

This position typically works 37.5 hours per week, Monday to Friday between 8:00am and 6:00pm, and is eligible for a hybrid work arrangement.

What We Offer

• Truly rewarding work; contribute to lasting, positive change for individuals and our community
• A supportive team environment and opportunities for professional development
• Comprehensive benefits including an employee assistance plan
• Paid time off (for eligible roles; prorated based on start date) includes:
• 3 weeks of paid vacation
• 6 personal days
• 12 sick days
• A paid day off to celebrate your birthday

What You\'ll Do

• Deliver counselling services to individuals in the community referred through the Equally Safe initiative, which serves men, women, and non-binary adults, including those who use violence in their relationships as well as those who experience violence
• Provide short-term counselling, ranging from a single-session intervention to up to 12 sessions, with a focus on safety and stabilization
• Deliver client-centered, trauma-informed therapeutic services using multiple modalities such as Cognitive Behavioral Therapy (CBT) and Brief Solution-Focused Therapy
• Provide individualized risk assessment, goal and service planning, and psychoeducation and counselling support tailored to individual needs
• Provide crisis intervention, safety planning, and emotional support to help with stabilization
• Select evidenced-based interventions appropriate for supporting individuals struggling with mental health challenges and the impacts of family and domestic violence
• Support clients to develop knowledge and skills that promote healthy relationships, including emotion regulation, stress management, coping and problem-solving
• Engage and work collaboratively with team members and community partners around coordinated service delivery, including the Calgary Police Service (CPS) and agencies connected to the Equally Safe initiative
• While working from a co-location model with Calgary Police Service (CPS), navigate safe locations in the community where counselling sessions can occur, such as community resource centers
• Support clients with referrals and connection to other YWCA and community resources
• Administer pre and post surveys with clients, using data collection tools designated by the program
• Keep accurate case notes according to organizational standards
• Adhere to the record keeping and documentation expectations of the program
• Actively participate in team meeting and regular supervision, including clinical support and consultation received through YWCA Calgary\’s counselling team

Qualifications

• A Master\'s degree in Social Work, Counselling, or Clinical Psychology
• Registration in good standing with a professional body under the Health Professions Act
• Minimum of 2 years experience working in the field of family violence, supporting individuals struggling with addictions and mental health challenges
• Minimum of 2 years of counselling experience

What You\'ll Bring

• Strong understanding of the intersection of family violence, mental health, substance abuse, traumatic stress, poverty and homelessness, as well as crisis intervention and recovery
• Strong knowledge of community resources and referral processes
• Key attributes include agility, rapid response, flexibility, and the ability to quickly engage with individuals and develop stability related solutions
• Training and experience in treatment options such as CBT, DBT, mind/body therapies, Solution-Focused Therapy, narrative therapy, motivational interviewing, using a strength-based approach
• Demonstrated ability to work effectively and collaboratively with multidisciplinary teams
• First Aid/CPR, Naloxone, ASIST, NVCI, and Brain Story certifications required within 3 months of employment
• Ability to act as the first responder for medical emergencies, including the administration of Naloxone and performing First Aid/CPR as required until emergency medical services arrive
• A clear Police Information Check, including a Vulnerable Sector Search, and an Intervention Record Check is required upon commencement of employment.
• Flexibility in hours and scheduling

If you want to change lives, we want to hear from you.

Deadline: until a successful candidate is found

Apply today by submitting your resume, cover letter, and salary expectations.

Check out our website for more information about YW Calgary: www.ywcalgary.ca

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

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