Records, Registration and Systems Support Analyst

Queen's University; Kingston; On-site; CAD 55,000 - 75,000; Full time

Job summary

Queen's University in Kingston, Ontario is seeking an experienced administrative professional to provide advanced support for student services, including registration, fee assessment, and student record management. The role encompasses configuring systems, auditing fee processes, and supporting degree completion and convocation operations.

The position also involves collaborating with faculties and schools to ensure smooth registration workflows, managing course catalog updates, and producing

Responsibilities

• Maintaining student records and configuring and auditing fee assessments.
• Assisting with timetabling, course catalog management, and graduation processing.
• Producing T2202 forms and supporting registration and grade roster activities.
• Providing administrative support to faculties regarding degree completion and convocation.
• Handling system configuration as part of the administrative duties.

Job description

A Brief Overview

This role provides advanced support to students, specializing in areas such as registration, fee assessment, and management of student records. Additionally, it provides essential administrative assistance to the university faculties and schools concerning degree completion, registration processes, and student record management. The unit encompasses a wide range of responsibilities, and the incumbent will be expected to handle system configuration alongside various administrative duties. These responsibilities include, but are not limited to, maintaining student records, configuring and auditing fee assessments, setting up academic advising parameters, supporting registration and grade roster activities, managing the course catalog, producing T2202 forms, assisting with timetabling, processing applications to graduate, facilitating degree completion, and overseeing diploma production for convocation.

This position provides expertise to aid in the planning, design and development of technical resources. This position translates business requirements into an implementation plan with clients and members of the team. This position updates project managers, sponsors of progress towards objectives, and ensures issues are logged and resolved.