Receptionist / service Advisor Assistant

Yorklink; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A family-owned automotive business is seeking a dedicated Automotive Receptionist / Assistant Service Advisor. The role involves greeting customers, managing calls, and assisting with service needs in a full-time position. Ideal candidates will have a background in the automotive industry and excellent customer service skills.

Qualifications

• Previous experience as a receptionist or service advisor in an automotive setting.
• Strong data entry skills with attention to detail.
• Excellent communication and interpersonal abilities.

Responsibilities

• Greet and assist customers that arrive for their service appointment.
• Manage incoming calls and direct them to the appropriate department.
• Assist Service Advisors in managing work orders and customer service requests.

Skills

Customer Service

Communication

Data Entry

Education

High school diploma or equivalent

Tools

Auto shop management software

Phone systems

Job description

We are seeking a dedicated Automotive Receptionist / Assistant Service Advisor to join our team. The ideal candidate will have a background in the automotive industry and top-notch customer service skills. This full-time position requires a commitment to working 40 hours per week (Monday-Friday 8am to 5pm). You will be the first point of contact for our customers, providing a warm welcome and assisting with their service needs

About Us :

We are a family-owned and operated automotive business that opened in 2013. We are committed to providing exceptional service to our customers. With a reputation built on trust and reliability, we take pride in treating our customers like family and maintaining a positive, supportive work environment.

Responsibilities

• Greet and assist customers that arrive for their service appointment
• Manage incoming calls and direct them to the appropriate department / person
• Assist the Service Advisors in managing work orders and customer service requests.
• Communicate with customers regarding the status of their vehicles
• Maintain a clean and organized reception area.
• Process payments and manage cash transactions accurately.

Experience

• High school diploma or equivalent.
• Previous experience as a receptionist, administrative assistant or service advisor in an automotive setting
• Proficiency in phone systems and auto shop management software
• Strong data entry skills with attention to detail
• Excellent communication and interpersonal abilities

Job Type : Full-time

Pay : From $18.00 per hour

Schedule :

• Monday to Friday
• Do you have any experience or knowledge of the automotive industry?