Mobile Mortgage Specialist Assistant

The Toronto-Dominion Bank (Canada); Eastern Ontario; Remote; CAD 45,000 - 60,000; Full time

Job summary

Join TD as a Mobile Mortgage Specialist Assistant and support the sales team in acquiring new mortgage and home equity business. This primarily remote role requires mortgage lending experience and excellent organizational skills. Enjoy a flexible schedule and a supportive environment focused on your career development.

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off

Career development opportunities

Flexible scheduling

Qualifications

• Must have mortgage/credit lending experience.
• Superior proficiency with MS Office suite.
• Highly organized and able to work independently.

Responsibilities

• Provide day-to-day support to the Mobile Mortgage Specialist.
• Process assigned work volumes accurately and efficiently.
• Assist in meeting timelines and service level agreements.

Skills

Mortgage lending experience

Computer skills

MS Office proficiency

Organizational skills

Time management

Customer service skills

Job description

Start an exciting career with one of the strongest financial institutions in Canada. TD is growing their Mobile Mortgage Sales Force and is seeking performance-driven individuals to join our dynamic team!

The TD Mobile Mortgage Specialist (MMS) sales team is a national retail banking channel responsible for acquisition of new mortgage and home equity line of credit business. Our mandate is to deliver new customers to the bank and to contribute to the volume, profits, and market share of TD's Real Estate Secured Lending.

The Mobile Mortgage Specialist Assistant (MMSA) position contributes to the success of the Specialist and the MMS channel by allowing the Specialist to focus on sales and business development activities. You provide day to day support to the MMS in all areas of credit administration, processing assigned work volumes in an accurate and efficient manner, while supporting the Specialist and business timeline commitments.

What to expect :

• The position is casual, and reports to the Manager, MMS Assistants
• Day-to-day work volumes are received directly from your associated MMS
• The MMS Assistant position is primarily remote, working from your home office
• Flexible scheduling in partnership with your associated MMS

What we are looking for :

The ideal candidate will :

• Have mortgage / credit lending experience
• Have superior computer / technology skills
• Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
• Be highly organized and a self-starter, able to work independently and multi-tasking in a fast-paced, competitive market
• Demonstrate excellent time-management skills, and be able to meet / exceed timelines and SLA expectations from a customer as well as business-partner perspective
• Demonstrate high-level accuracy and attention to detail
• Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
• Be willing to work variable hours, including evenings and weekends

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.