Receptionist & Office Administrative Assistant

Dilawri Group of Companies; Toronto; On-site; CAD 42,000 - 52,000; Full time

Job summary

A leading automotive group in Toronto is looking for a full-time Receptionist & Office Administrative Assistant at their National Offices. This role involves managing reception duties, handling inquiries, scheduling meetings, and providing clerical support. The ideal candidate should have excellent communication skills, attention to detail, and at least 3 years of relevant experience. A high school diploma is required, along with proficiency in Microsoft Office applications. This position is essential for providing exceptional customer service and office management.

Qualifications

• Proficiency in general clerical skills, including data entry and filing.
• Excellent communication abilities, both verbal and written.
• Outstanding customer service skills to interact effectively with clients and colleagues.
• Organizational skills and attention to detail to manage office tasks efficiently.
• Previous experience in a receptionist or administrative role is a plus.
• Minimum of 3 years relevant work experience.
• High school diploma or equivalent is required; additional certifications are a plus.
• Minimum 3 years of relevant work experience.

Responsibilities

• Greeting visitors and providing access to the building.
• Answering and forwarding incoming calls.
• Handling general inquiries received through various communication channels.
• Scheduling office meetings and teleconference calls.
• Managing boardroom booking requests as required.
• Handling inquiries from corporate and customer clients, vendors.
• Scheduling meetings, teleconferences, and Teams calls.
• Coordinating travel bookings as required.
• Tracking invoices for office services and supplies and routing for approvals.
• Managing boardroom bookings as required.
• Ordering and receiving office stationery and kitchen supplies.
• Providing refreshments to visitors.
• Coording office lunches for meetings when required.
• General administrative support for marketing and leasing teams.

Skills

General clerical skills

Excellent communication

Customer service skills

Organizational skills

Proficiency with Microsoft Office

Office etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Join Canada’s Largest and Most Innovative Automotive Group! Are you looking to grow your career with a team driven by innovation, integrity, and a passion to serve? By joining Dilawri, a company built on uncompromising excellence and recognized as one of Canada’s Best Managed Companies, you can grow, excel and thrive.

Dilawri is Canada’s largest automotive group, operating 85 franchised dealerships and representing over 38 automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. Since 1985, Dilawri has been committed to delivering exceptional customer experiences by holding themselves to the highest standards of excellence and embracing a future‑focused, innovative mindset. With a team of more than 4,000 dedicated employees, Dilawri prioritizes collaboration, accountability, continuous learning, and meaningful action—ensuring that customers receive unparalleled service every time they choose to work with us as part of our continual efforts to build trust and strengthen our customer relationships. Our values of Excellence, Teamwork, Innovation, Leading, Integrity and Giving Back underpin who we are, what we do, and how we engage our customers. Beyond its leadership in the automotive industry, Dilawri is deeply committed to giving back. Through the Dilawri Foundation the organization has contributed tens of millions of dollars to charitable initiatives across Canada, creating long‑term impact in the communities it serves.

Role Description

We are seeking a Receptionist & Office Administrative Assistant for a full-time, on-site position at our National Offices in Downtown Toronto. This position is responsible for all general reception duties as well as clerical & general admin. activities related to the support of the National office and its various team members.

Primary Responsibilities

• Greeting visitors and providing access to the building.
• Answering & forwarding incoming calls.
• Handling general inquiries received through the various communication channels.
• Sending and receiving courier packages & mail.
• Sorting and internal distribution of office mail.
• Handling general office inquiries from corporate & customer clients, vendors/suppliers.
• Scheduling office meetings, teleconference calls, and Teams calls, as required.
• Coordinate the booking of travel and related requirements, as required.
• Tracking invoices for office services & supplies, obtaining internal approvals & forwarding to accounting for payment.
• Managing boardroom booking requests, as required.
• Order and receipt of office stationery and kitchen supplies (milk, coffee, water, etc.).
• Providing refreshments to visitors.
• Coordinating the ordering and set-up of office lunches for business meetings, when required.
• General administrative support for the marketing and in-house leasing teams, as required.
• General filing & other miscellaneous work as required.

Qualifications

• Proficiency in general clerical skills, including data entry and filing.
• Excellent communication abilities, both verbal and written.
• Outstanding customer service skills to interact effectively with clients and colleagues.
• Organizational skills and attention to detail to manage office tasks efficiently.
• Proficiency with office equipment and basic computer applications including Word, Excel and Microsoft Office.
• Previous experience in a receptionist or administrative role is a plus.
• High school diploma or equivalent is required; additional certifications are an asset.
• Minimum +3 years relevant work experience.