Receptionist/Admin Assistant

Gifford Carr Insurance Group; Ottawa; On-site; CAD 32,000 - 42,000; Full time

Job summary

Gifford Carr Insurance Group in Ottawa is seeking a dynamic receptionist to provide day-to-day support to the team and quality customer service to clients. Reporting to the Human Resources Manager, the successful candidate will greet visitors, manage calls, and coordinate administrative tasks.

The role requires strong organizational skills, multitasking, bilingual English and French is an asset, and a collaborative approach to keep the office running smoothly across multiple locations.

Qualifications

• Experience in a receptionist role servicing multiple locations.
• Bilingual (English and French) an asset.
• Excellent written and verbal communication skills.
• Commitment to positive team dynamic.
• Excellent time management and organization skills.
• High attention to detail and accuracy.
• Ability to multi-task and respond to time sensitive deadlines.

Responsibilities

• Greet clients and visitors with a positive, helpful attitude
• Assist in administrative tasks including copying, faxing, note taking and accommodation arrangements
• Answer phones and direct calls to the appropriate team member
• Answer general phone inquiries
• Sort and distribute mail/parcels
• Mail letters and parcels as needed
• Ordering office supplies
• Help prepare meeting/training rooms

Skills

Bilingual English/French

Job description

JOB SUMMARY

Gifford Carr is looking to add to its Team a dynamic, energic and team-oriented Receptionist. Reporting to the Human Resources Manager, the successful candidate will provide quality, responsive day-to-day support to the team and provide quality customer service to clients. The incumbent must be customer focused, well organized and possess the ability to prioritize workflow while assisting the team and clients.

CORE RESPONSIBILITIES

• Greet clients and visitors with a positive, helpful attitude


• Assist in a variety of administrative tasks including copying, faxing, note taking and accommodation arrangements


• Answer phones and direct calls to the appropriate team member


• Answer general phone inquiries


• Sort and distribute mail/parcels


• Mail letters and parcels as needed


• Ordering office supplies


• Help prepare meeting/training rooms

QUALIFICATIONS & EXPERIENCE

• Experience in a receptionist role servicing multiple locations


• Bilingual (English and French) an asset


• Excellent written and verbal communication skills


• Commitment to positive team dynamic


• Excellent time management and organization skills


• High attention to detail and accuracy


• Ability to multi-task and respond to time sensitive deadlines