Receptionist

Associa British Columbia, Inc.; Victoria; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

37.5-hour workweek

Sick days

Vacation

Extended health & dental benefits

Active Social Committee

Great Place to Work award

Job summary

Associa BC is seeking a Receptionist to manage the Victoria office front desk, greet guests, and provide administrative support across the organization. The role emphasizes a pleasant personality, professional appearance, and strong customer service skills to handle inquiries and direct visitors efficiently.

The position requires multitasking, timely responses to emergencies, and proactive problem solving to streamline daily office operations.

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.

Skills

Receptionist experience

Front desk handling

Customer service mindset

Multitasking

Time management

Professional appearance

Tools

Office equipment (fax, printers)

Job description

We are looking for a Receptionist to manage our front desk of our Victoria office on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist with Associa BC, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and time management skills are essential for this position.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist and administrative duties for all departments in the office team
• Other duties as assigned

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Benefits

• Comprehensive Benefits Package, including extended medical and dental benefits.
• 37.5-hour workweek (Monday-Friday)
• Sick days
• Vacation
• Extended health & dental benefits after probationary 3 months period
• Active Social Committee plans team events
• A great team to work with - we have been awarded the distinction of "Great Place to Work" six years in a row!

At Associa, we’re proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and walks of life.