Receptionist

University Health Network; Toronto; On-site; CAD 29,000 - 36,000; Part time

Benefits offered by this job

HOOPP pension

Wellness services

Transit access

Development opportunities

Corporate discounts

Job summary

University Health Network in Toronto is seeking a casual receptionist to provide front-line support at the Peter Munk Cardiac Centre. You will answer calls, screen and direct inquiries, schedule appointments, tests and visits, and perform light clerical tasks to keep the clinic running smoothly.

The role requires Grade XII or equivalent, strong phone and customer service skills, and experience with Microsoft Office.

Qualifications

• Completion of Grade XII or recognized equivalent
• Three (3) months related experience
• Previous on-the-job word-processing experience
• Experience in a Microsoft Office software environment, preferred
• Experience working in a health care environment, an asset
• Excellent telephone, interpersonal and customer service skills
• Excellent verbal communication skills
• Good written communication skills
• Good organizational and time management skills
• Ability to work effectively under pressure
• Ability to use good judgment in assessing difficult situations
• Knowledge of general office practices, procedures and standards
• Knowledge of medical terminology, an asset

Responsibilities

• Performing reception functions, including: answering, screening, and directing telephone calls
• Scheduling appointments, tests and visits
• Maintaining schedules for assigned personnel
• Performing clerical support functions including: word-processing/typing routine correspondence, etc,.
• Photocopying
• Porting and distributing mail, etc,.
• Providing FAX services

Skills

Telephone skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Organizational skills

Time management

Judgment under pressure

Education

Grade XII or recognized equivalent

Tools

Microsoft Office

Job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non Union
Number of vacancies: 2
New or Replacement Position: New
Site: Toronto General Hospital
Department: Peter Munk Cardiac Centre, Cardiac Clinics
Reports to: Nurse Manager
Salary Range: $20.83 to $26.04
Hours: Various as required
Shifts: Monday to Friday, 8.00am - 4.00pm
Status: Casual
Closing Date: September 25, 2026
Position Summary
The Peter Munk Cardiac Centre program provides world-class cardiovascular care. One of the largest programs of its kind in North America, we are a major referral centre. Our program offers resources and expertise prepared to deal with even the most complex patient cases.
Our multidisciplinary team includes physicians, surgeons, nurses, pharmacists, dieticians and other allied health professionals with special training in cardiac and vascular conditions and its treatment. Each year, our innovative surgery techniques and outstanding cardiology interventions attract hundreds of visiting professors and trainees from around the globe.

Duties

• Performing reception functions, including: answering, screening, and directing telephone calls
• Scheduling appointments, tests and visits
• Maintaining schedules for assigned personnel
• Performing clerical support functions including: word-processing/typing routine correspondence, etc,.
• Photocopying
• Porting and distributing mail, etc,.
• Providing FAX services

Qualifications

• Completion of Grade XII or recognized equivalent
• Three (3) months related experience
• Previous on-the-job word-processing experience
• Experience in a Microsoft Office software environment, preferred
• Experience working in a health care environment, an asset
• Excellent telephone, interpersonal and customer service skills
• Excellent verbal communication skills
• Good written communication skills
• Good organizational and time management skills
• Ability to work effectively under pressure
• Ability to use good judgment in assessing difficult situations
• Knowledge of general office practices, procedures and standards
• Knowledge of medical terminology, an asset

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to Transit and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.